Teams | Collaboration | Customer Service | Project Management

Time Doctor's Study of How One BPO Transitioned to Work from Home and the Impact on Workplace Productivity

In an effort to better understand the impact of the pandemic on workplace productivity, Time Doctor teamed up with one of our major outsourcing clients in the Philippines to examine their data and uncover insights. We compared performance data from the two months prior to the pandemic to the two months following their transition to WFH to discover how remote work impacted agent behavior and affected productivity. Some surprising insights followed.

10 Tips for Task Prioritization When Working Remotely

Remote working has been increasingly prevalent in recent years. However, it has further accelerated during this pandemic. The Owl Labs’ State of Remote Work 2021 report states that about 70% of full-time employees in the US have worked remotely. Many employers have begun adopting the hybrid work setup, meaning employees sometimes work from home and go to the office. Most employees find remote work effective for boosting productivity.

Creating A Strong Remote Work Culture Within Your Organization: Tips and Tools

The COVID-19 pandemic ushered the world even further into the digital age. Companies in all industries had to adapt to remote working conditions with little time to prepare. This presented many challenges – communicating effectively with employees working from home, monitoring progress on key initiatives, ensuring deadlines are still met, continuing to grow as a company, and many more.

What is Remote Work?

Remote work has seen a resurgence due to the pandemic, and hybrid work is here to stay. It’s excellent news for knowledge workers, but what does it mean for support teams? Employees working from their home, vacation property, or a coffee shop create a different environment for technology teams, who need to support and ensure the applications and infrastructure are working well end-to-end.

Managing Work and Customer Support with Remote Work Software

More and more teams are choosing to opt for working remotely. While remote work has many benefits, there are also challenges. One of the biggest challenges is facilitating team collaboration. While video calls and meetings can help, it is important for your team to know dynamically what others are working on or how they are progressing on tasks. Similarly, no matter where you are, monitoring and managing customer requests and responding efficiently is crucial.

Top 10 Reasons Gen Z Prefers to Work Remotely

As Gen Z makes up an increasingly more significant percentage of the workforce, it’s no surprise that companies are adapting to their desire for more flexible work arrangements. Generation Z has grown up in a time when technology allows them to be productive from anywhere, and they desire jobs that provide the same freedom. In this blog post, we’ll look at the top 10 reasons why Gen Z prefers to work remotely.

Best 5 Virtual Workspace Software Apps in 2023

It is natural to get confused while choosing the best virtual workspace software for your company through this blog you might be able to choose better. Remote working has changed the dynamics of working from an office and has multiple benefits, but it lacks one of the essential factors: social interactions.

7 Myth Busters of Remote Work You Should Know

Working remotely from home has become more and more popular in recent years. Many employees choose to work from home because they want more flexibility in their schedule, they prefer to not commute to an office every day, or they want to avoid distractions. While being able to work from home sounds very attractive, you’ll probably come across some negative attitudes towards it, such as you cannot focus on your work or are required to spend more hours working remotely.

Remote Jobs in 2022: The Top 10 Analysis & Statistics

Technology has changed the way we live and work. In just a few years, we’ve seen the rise of mobile devices, cloud computing, and social media, all of which have profoundly impacted the way we communicate and collaborate. And while some jobs have been lost to automation, others have been created in its wake. One of the most significant changes that technology has brought about is the rise of remote work.

Tips For Successfully Leading Remote Teams

Develop explicit remote-work regulations and training in advance; nevertheless, in times of crisis or even other quickly changing conditions, this degree of planning may not be possible. Luckily, there are precise, research-based strategies like how to fill out a w9 that managers have to take to boost the employee engagement and motivation of remote employees without putting in a lot of effort.