RELEASE NOTES: OneDesk OCT 2021 Part 2
The second October 2021 release of OneDesk went live on October 30th 2021 and included the following new features and enhancements.
The latest News and Information on Project Management, Methodologies, Productivity and Tools.
The second October 2021 release of OneDesk went live on October 30th 2021 and included the following new features and enhancements.
Here at Time Doctor, we know that third-party integration capabilities have become an important factor when selecting the best software for your teams. The more integrations we can offer, the more insightful we can make your time tracking capabilities and the bigger impact that can make on your organization’s overall productivity.
There are many help desk software solutions available on the market today. Most of these applications provide the basic help desk functionalities but lack the robust tools and flexibility to adapt to the specific needs and workflows of different IT teams. In other cases, help desk apps charge expensive prices for access to the high level features.
Our November update is all about polishing Scoro’s usability, tweaking and adding to interlinking, automation, filtering, and other bits and pieces vital for smooth and effortless workflows. Here’s what we’ve done.
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In OneDesk, tickets and tasks possess workflow automations that allow for items to be created in reaction to a range of conditions which the original item-type meets. These created items can be designated as subtasks within the original item, or they may be their own standalone item.
CSA Group is a multi-disciplinary advisory firm providing tax, legal, accounting & bookkeeping, financial advisory, audit and assurance, fintech and corporate services. Based in Malta, they have 80 staff who will all use the Scoro platform. The company is currently going through a restructure from a Sole Practitioner to a Group of Companies. To underpin this, they sought a new tool to manage their business operations on.