Teams | Collaboration | Customer Service | Project Management

Watch the New Courier Inbox for Web in Action | In-App Notifications

See how easy it is to add a real-time notification center to your React app with the new Courier Inbox for Web. In this short demo, we’ll walk through installing the React SDK, authenticating with a JSON Web Token (JWT), and embedding the pop-up Inbox component right into your app’s header.

How to improve organizational security in 2025

Organizational security protects businesses from cyber threats through comprehensive policies, proven security models, and employee awareness. This guide covers essential security frameworks including Bell-LaPadula, Biba, Clarke-Wilson, and Zero Trust models, plus seven actionable strategies: Learn how to balance security with productivity using modern collaboration platforms that enforce policies transparently while enabling seamless teamwork across cloud, on-premise, or air-gapped environments. ‍

Zulip 11.0: Organized chat for distributed teams

We’re excited to announce the release of Zulip Server 11.0, containing hundreds of new features and bug fixes: message reminders, support for channels without topics, channel folders, and so much more! Over 3,300 new commits have been merged across the project since the 10.0 release in March. Zulip is an organized team chat application ideal for both live and asynchronous communication.

Boosting Workplace Collaboration Through Managed IT Services and Video-Driven Engagement

Workplace collaboration can feel like herding cats. Missed emails, clunky tools, and scattered communication leave teams frustrated and unproductive. Add remote work to the mix, and keeping everyone on the same page becomes even harder. Here’s a fact: Businesses that rely on managed IT services often experience smoother teamwork thanks to dependable tech support and improved tools.

A Therapist's Guide to HIPAA-Compliant Texting

Let’s be honest – sometimes one single message is the fastest way to show up for someone. Whether it’s about checking in on a patient’s progress, coordinating with a colleague, or responding to a sudden mental health concern, a simple text can make all the difference. Texting has naturally become a go-to communication channel, especially in today’s therapy, where speed and accessibility matter more than ever.

6 Proven Patient Engagement Strategies to End Ghosting and Increase Retention

Ever had a patient ghosting you after their first visit? One moment they’re sitting in your office nodding along, and the next they’ve disappeared into thin air, leaving you wondering if they’d existed at all. Younger patients, meanwhile, seem to avoid in-person appointments like the plague, turning instead to Dr. Google or having ChatGPT diagnose that persistent cough and recommend a course of treatment according to a few vague symptoms.

Simplifying Workflows: Software Solutions That Support Team Agility

Work these days is a whirlwind. Deadlines flip, priorities shuffle, clients pile on new demands. Teams need to be extremely fast in order to keep up. But speed’s useless if the tools are stuck in the slow lane. Crummy systems grind everything to a halt, leaving folks confused and wasting time.

5 HIPAA ompliant Telehealth Platforms That Will Change Your Practice

As of 2025, nearly 80% of healthcare consumers have tried telemedicine at least once, and an astonishing 96% of telepsychiatry patients are happy with their virtual session. These numbers tell us how online healthcare is trending, but they don’t place the whole picture into perspective. Telehealth is climbing incrementally, yet it’s not displacing in-person visits at all.

Master HIPAA-Compliant Forms That Help Your Team and Patients

There’s a special place in healthcare where time vanishes, nerves fray, and no one wins – paperwork. Intake forms, consent sheets, and feedback questionnaires. They’re essential, they save lives, and yet somehow they still feel like something invented in administrative purgatory. Doctors and medical staff don’t show up each day hoping to chase signatures or decode someone’s handwriting. But that’s the reality for many teams.