Teams | Collaboration | Customer Service | Project Management

Air-gapped communications for national security

Our hyper-connected world is synonymous with progress. Digital transformation promises efficiently-run smart cities, improved economic performance, better healthcare outcomes and all the rest of it. Simultaneously, interconnections also create vulnerabilities; from ransomware crippling public services, to cyber attacks designed to damage critical national infrastructure, or silently extract sensitive data for years on end.

Build and automate messaging flows with Courier Journeys API

Learn how to build and trigger customer messaging workflows with the Courier Journeys API. In this walkthrough, we show how developers can use Courier Journeys to automate lifecycle messaging across channels like email, SMS, push, Slack, and more. You’ll see how to define a journey, trigger it with API calls, and coordinate messages based on user behavior and product events. Courier Journeys helps teams ship lifecycle messaging faster without hardcoding complex workflow logic.

Best Chatting Apps for Personal and Business Use in 2026

When you want to talk to your friends or work with your team from another place the chatting app you use is really important. It can make things easier and more straightforward. If you pick the app it can be annoying and even cause problems with security. There are a lot of chatting apps you can choose from in 2026. You can find apps that are free and some that are really good for big companies. So it is very important to find the one that works best for you.

5 Best Live Chat Software for Businesses in 2026

The year is 2026, and the digital landscape for businesses continues to evolve rapidly. Customer expectations are higher, response times are shorter, and competition is more intense than ever. In this environment, one technology has become central to how businesses communicate with customers: live chat software. What once felt like a convenience is now a core part of the customer experience. When visitors land on a website, they expect fast answers, clear guidance, and immediate assistance.

Employee monitoring statistics: Why Surveillance Boosts Stress but Not Productivity

By the time you finish reading this sentence, somewhere a manager has just reviewed a screenshot of an employee’s screen. Mind you, that’s not a hyperbole. That’s just a modern workplace in 2026. Employee monitoring statistics tell two very different stories depending on who’s telling them. Employers see dashboards, productivity metrics, and security systems designed to reduce risk.

Announcing the Zulip Foundation

Today marks a major transition for the Zulip open-source project and for Kandra Labs, the company behind it: I’m stepping back from full-time Zulip leadership to join Anthropic, alongside three senior team members, and we’re donating the company to a newly created, independent, nonprofit Zulip Foundation. The new structure provides stability, a renewed commitment to our values, and opportunities for charitable fundraising to support our mission.

Best Stealth VPN for Secure Remote Teams: Obfuscation Protocols That Pass DPI

VPNs aren’t dying—they’re doubling. According to TechRadar, analysts forecast the business-VPN market to jump from $5.7 billion in 2024 to more than $10 billion by 2033, even as Zero Trust grabs headlines. Why the surge? Deep packet inspection (DPI) still slams the door on conventional VPN traffic, stranding remote workers behind hotel Wi-Fi, corporate firewalls, and national censorship. Teams need tunnels that blend in, not stand out.

How to Use AI in Customer Messaging Workflows

See how AI can use customer context to personalize messages, route users through different paths, and generate structured outputs for downstream workflow steps. In this demo, we show how to add an AI step to a customer messaging workflow, use profile and event data as context, define the expected output, test the response, and use the result to personalize what happens next. What you’ll see.

Slack School | Creating Slackbot Skills

We all have those repetitive tasks that end up eating a big chunk of the day. Instead of doing them yourself, you can just teach Slackbot how to do them for you. In this episode, we'll show you how to build custom Slackbot skills, and share them with your team, so everyone can spend less time digging and more time getting stuff done. Class dismissed!

Seamless encrypted history sharing arrives in Element

For years, end-to-end encryption (E2EE) has been the gold standard for digital privacy. But it has always come with a silent trade-off: when you add a new member to an encrypted chat, they arrive at a blank slate (as in, they can’t see conversation history). Any previous conversation - no matter how vital to their onboarding - remained locked away, accessible only to those who were already there.