Teams | Collaboration | Customer Service | Project Management

OneDesk - Getting Started: Financials

The Financials application allows you to plan, track, and monitor the finances surrounding your tickets, tasks, and projects. Learn the basics of the Financials application. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Data Storytelling by Mauricio Bernardo da Silva

It happens to the best of us: We're presenting a crucial data analysis, but the key stakeholders keep nodding off, while others scroll their phones. Surely their lack of attention span is to blame… isn’t it? But there is something we can do to better hold attention. By tapping into storytelling techniques, we can build a storyline with actionable data insights to keep our audience engaged, from start to finish.