Almost overnight, COVID-19 amplified a performance gap between those companies that invested in technology innovation at scale before the pandemic and those that did not. It turned a performance gap into an abyss. The task now centers around how to hasten this kind of digital change during a crisis, even as many are falling behind. To persist and succeed, organizations of all sizes across industries will need to employ a new strategy with information management solutions as a centerpiece.

Check out What's New with Rocket.Chat Push Notifications

OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Modern IT & HR teams use Workativ to transform the way they provide support to employees. To improve employee experience and reduce support costs, Workativ helps companies purpose-build an intelligent & integrated Chatbot with out-of-the-box workflow automation capabilities so employees can self resolve repetitive IT and HR issues and service requests autonomously without the need to contact Helpdesk or HR teams. 

In this video, we'll cover some ideas on how to use Nifty for a digital agency and client facing teams, how to structure Portfolios and get Guests involved in their project workflow to maximize your relationship with your clients through Nifty.

So you've been invited as a Guest to a project in Nifty -- great! Here's a quick rundown of how Nifty works and what might be expected of you as a project collaborator.

Startups go through several near-death experiences in their lifetime. Success is not a given and the odds are against us. In this talk, Girish Mathrubootham, the founder and CEO of Freshworks Inc will share the odds that Freshworks tackled on its way to becoming a $3.5 billion company with 200,000 customers worldwide.

Learn how duplicating Tasks and entire Task Lists can automate your workflow and eliminate the need for doing repetitive tasks!

Project Portfolios help you organize your projects by departments, teams, folders, or ideas. Learn how to create and use portfolios to organize projects and amplify your workflow by automating project invites.