Teams | Collaboration | Customer Service | Project Management

Latest Videos

OneDesk - Bot Responses and Settings

You can set up your company bot in OneDesk to have a different name, logo, and greeter display, as well as send out messaged automatically through workflow automations. Learn how to access and change these settings in this video. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

OneDesk - Getting Started with Automations

Workflow automations are a powerful tool inside OneDesk. Learn how to access automations for your tickets and tasks, as well as examples of what can be done with automations in this video. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Essential features of a Workforce Management Software - Workstatus

Don’t know what essential features to look for in the right #WorkforceManagementSoftware? If Yes, then consider yourself lucky to find this video. Here are some of the features that can help you streamline your business and help in improving overall ROI - Workstatus comes with all the above and many more features to assist you in your day to day team and project management. Your team stays on time and completes projects on time, within budget. Workstatus features are fully customizable as per business needs as well.

OneDesk - Auto Routing

Auto routing can be achieved easily and efficiently with OneDesk's workflow automations. Learn how to automatically assign incoming tickets by round-robin, as well as how to route tickets received from a specific customer in this video. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Employee Monitoring Software for Efficient Teams - Workstatus

Workstatus is giving you many reasons to make it an integral part of your day to day management. Workstatus is a full-featured #employeemonitoringsoftware that helps business owners and team leaders to monitor the activities and optimize the productivity of employees. Here is a list of a few Workstatus features, you can utilize to have a detailed insight of your employee billable time - Watch the complete video to know more about employee tracking software.

New to Confluence Cloud | Atlassian Migrations

This video shows you what you need to know about Confluence Cloud if you have been using Confluence Data Center or Server. You’ll learn the newest features only available in Cloud and how you can get your work done faster and more beautifully, in Confluence Cloud. To learn more about the migration process or how Cloud differs from Server or Data Center, visit the migrations hub.

Employee GPS Tracking - Workstatus

Workstatus’ #GPSTimeClock app makes it easy to keep track of your field employees' as well office employees on the road or on-site during their working hours. As easy as 1-2-3, with simply logging in from the mobile device, allowing employees to clock in for attendance and tracking starts with real-time updates on their whereabouts. With its sophisticated location monitoring, Workstatus will always keep you informed where your employees are and give you insight into how well they are utilizing their productive time towards meeting the goals.