Come watch a presentation on some Git tips and tricks used by Mattermost developers. Presented by Jonathan Fritz, engineer at Mattermost, Inc.

Use simple customer satisfaction (CSAT) surveys in Zendesk Support to gather feedback from your clients, and drive improvement across the customer journey.

Learn more about how Products in TeamSupport can keep your help desk team organized and improve your customer knowledge!

Learn more about using Schedules in Zendesk Support, and see how it can impact both the customer experience and team reporting.

Learn how Customer Chat can be utilized in TeamSupport for more instantaneous communication with your customers!

Complete Network Intelligence for Microsoft 365, Office 365, Azure, AWS, and SaaS by Exoprise CloudReady. The platform offers the best synthetic monitoring solution and end-to-end visibility into performance issues faced today by IT leaders and executives. Collect deep metrics about your application, service, and network to accurately pinpoint the issues and troubleshoot faster.

Learn more about how ticket automation within TeamSupport can help your team work more efficiently!

Answer Bot works right alongside your support team. It uses machine learning to help answer your customers’ questions with content from your Zendesk Guide knowledge base. The answers it provides are tailored to each customer’s question accurately and reliably—every time. And when in doubt, Answer Bot loops in your support agents to offer the customer a human touch.

Learn how you can use TeamSupport to improve internal collaboration!

This short video illustrates how unintended consequences can occur when setting broad goals for an online business.