Teams | Collaboration | Customer Service | Project Management

The rise of responsible outsourcing: Boldr Impact's mission-driven approach to BPO

Remote work has become an essential part of the modern workforce, and behind the scenes, there are unsung heroes making it all possible—business process outsourcing (BPO) companies. In a recent podcast interview, Liam Martin, the co-founder of Time Doctor and Running Remote, sat down with David Sudolsky, the founder of Boldr Impact, a mission-driven BPO company, to explore the unique perspective and impact of BPO companies in the remote work landscape. Listen to the full interview here.

Skills-Based Hiring: The New Age of Recruiting

It’s hard to believe that we’re already almost halfway through the decade, but as we approach 2023, it’s important to take a look at the trends that will shape the workplace. As well, as how better you can adapt your work practices to the future! Experts agree that five key trends will have a big impact on how we work over the next few years. From advances in technology to changes in how we value work-life balance, these trends will affect every aspect of our professional lives.

10 Best Flowchart Software Tools to Use in 2023

Flowchart software makes things easier for everyone on the team. With it, you can: The catch? There are diverse types of flowchart software available today. Selecting the right one can make all the difference to your success. In this article, we will look at the 10 best free flowchart software you can try in 2023 (and beyond).

Tracking Average Cost per Hire

Tracking the average cost per hire is a crucial aspect of any organization’s recruitment process. It refers to the total amount of money spent on recruitment divided by the number of new hires. Keeping track of this cost helps companies make informed decisions and optimize their recruitment strategies. In this blog, we’ll dive into the importance of tracking the average cost per hire and how it can impact your organization’s bottom line.

Using Project Templates

Many businesses deliver services or projects for their clients which often follow a similar flow. Projects of this nature can encompass a wide variety of procedures or services such as web design projects, marketing campaigns, or onboarding procedures. Let’s take the example of a design project. The standard procedure is similar each time with tasks that include things like wireframes, mocks, prototypes. No matter the web design project, it probably includes these tasks.

10 Steps to a Successful Performance Appraisal Process

A Performance Appraisal Process is a system employers use to assess their employees’ job performance. The appraisal process usually happens once or twice a year, and it can help employers make decisions about things like promotions and salary increases. We will discuss ten steps to setting up a successful Performance Appraisal Process!

Macromanagement. What is it and why its not good.

Macromanagement has been a hot topic lately. But what is it, exactly? Macromanagement is the term given to the way some managers operate. They micromanage the little details while ignoring or neglecting the bigger picture. As a result, their businesses suffer. We will discuss it in this post, so read on!

What is professional services automation (PSA) software & what are the best PSA tools?

Choosing professional services automation (PSA) software is like shopping for a car. You want a model that fits your needs and budget, but you don't want to sacrifice features. It wouldn't make sense for a family of six to buy a two-seater sports car, right? The same goes for PSA software. You must understand your organization’s needs and evaluate the features and functionalities of each product to make the right selection. Here are our tips for choosing the best PSA software for your business.

7 common workplace distractions and how to avoid them

Have you ever been in the middle of a task when a chat message, buzzing phone, meeting invitation or news alert broke your flow? It’s hard to get going again after a distraction. And that’s more concerning than it might seem at first. Most people come up against between 31.6 and 60 distractions in a day. Each distraction pulls our attention away for 5 to 25 minutes, which can quickly add up to an astronomical amount of unnecessary time wasted.

The true value of employee efficiency: Transforming output and savings

Running a business today is a tough gig. It’s fair to say that the combination of two global economic catastrophes in two decades, rising inflation, increasing competition and widespread employee disengagement has business leaders looking for ways to manage costs. But there’s growing evidence that shows cost-cutting is bad for productivity.