Teams | Collaboration | Customer Service | Project Management

Reporting bugs into new Teamwork tasks is a time-consuming process. Your team and clients have to switch back and forth between your website and your Teamwork projects constantly and dabble around with a bunch of other tools like screen capture tools. And more often than not, your developers will be frustrated with the lack of actionable data in your bug reports. Where was this bug found? Which browser did you use? Do you have a screenshot?

Nowadays, it seems like everybody is talking about hybrid work. Companies are redesigning their work policies and contemplating the best ways to combine advantages of coming to the office and working from home. Ever since the pandemic abruptly entered our work lives, organizations realized that it’s possible to have employees working remotely. The hype around hybrid working models is real. However, not everybody is convinced that it is a good way forward.

But for any company to build a robust structure around its IT services, ITSM service desk software needs to be developed.

Heroku is a wonderful cloud platform that allows developers to provision and operate applications. It enables the kind of fast feedback loop that developers crave. There is a heavy layer of abstraction when using Heroku to run applications, but it’s a valid tradeoff considering its ability to bootstrap projects. In this article, we will provide the steps you need to take in order to get Mattermost running on the Heroku Cloud Platform.

The world is reopening and the future of work is here. We have fortunately made it past the worst of a worldwide pandemic and are now thinking about what comes next. Conversations about returning to the office are starting, the shift to a semblance of normalcy is here but didn’t the immediate rush to work from the home showcase that remote work is here to stay?

Since more and more organizations have embraced a plethora of SaaS applications to enable them to continue working asynchronously across regions and timezones, they are facing an increasingly large portfolio of SaaS products they must manage. There is a need for a single orchestration point for visibility and control in order to maintain governance across their organization of these SaaS products.

We’ve heard your feedback, and are excited to announce that users of Mattermost Cloud and Mattermost Self-Managed v5.37 or later can now get early access to Collapsed Reply Threads in beta! This feature has been a top priority for our team and is the most voted feature request on our idea forum. Given this is an early access beta, we highly encourage Admins and users interested in enabling the feature to review our documentation and known issues.

Mattermost v5.37 is generally available today and is an Extended Support Release with a nine-month support life cycle. This release includes the following new features.