Teams | Collaboration | Customer Service | Project Management

Real-time dashboards keep Token's remote Support nimble

For Chris Brogan, VP of Customer Operations at Token, data isn’t just important, it’s critical. Leading a fully remote team, he relies on real-time insights to keep Customer Support aligned, responsive, and informed. Before implementing Geckoboard, reporting was a challenge. As a small business without a dedicated data owner, Chris was frequently asked for updates on ticket trends and customer satisfaction. Reporting was manual, time-consuming, and often failed to tell a clear story.

The Top 8 Workplace Challenges and Ways to Overcome Them

Gather wildly different personalities together; throw tight deadlines, difficult clients, and passive-aggressive communication into the mix; and blend. What you have is your average workplace, complete with its own unique culture and challenges. And while some office snafus are truly one-offs, there are others that are universal and we’ve all encountered from time to time. Hopefully, they resolve after a day or two.

How to Write and Assign Tasks to Gen Z for Super Engagement

Recruiting Millennials, selling to Millennials, writing for Millennials, we are all Millennials… How to engage Millennials, make them feel comfortable at work, consider their ambitions and emotions… What to do for Millennials to be happy… Okay, it seems the hullabaloo around Gen Y winds down in these latter days.

20 project manager interview questions and answers

Landing a project management interview is a big accomplishment. But you’ll only get a chance at the job if you prepare for the interview properly. In this article, we cover some of the most common project manager interview questions and answers so you can ace this interview and get hired. Congratulations! You got the interview for a project manager position. But right after you put the date on your calendar, the interview jitters hit.

How to Use Tables in Miro

Great ideas need structure to succeed. Miro Tables help teams bridge the gap between brainstorming and execution by organizing tasks, setting priorities, and tracking progress—all within one visual workspace. With real-time collaboration, Jira and Azure integrations, and features like timeline view and synced stakeholder sharing, Miro Tables keep everyone aligned from start to finish. Subscribe to discover more ways to turn ideas into outcomes with Miro.

The collision of design, music, and social impact with Cameron Adams | Experts Unleashed | Atlassian

A computer nerd, designer, and DJ, Cameron “Cam” Adams is the co-founder and Chief Product Officer of Canva, the game-changing online graphic design platform that’s transformed how people create and share visuals. In 2012, Cam co-founded Canva alongside Mel Perkins and Cliff Obrecht, and depending on which paper you read, the company has a current valuation of about US $50bn. As CPO, Cam steers Canva’s product vision, ensuring its tools stay fresh, innovative, and user-friendly. When he’s not changing the world of design, Cam is mixing on his turntables as a DJ, exploring his creative side through music. Cam is also dedicated to making a positive impact on the world through his work with sustainability and social initiatives, including his involvement with Wedgetail, an organization focused on conserving and restoring biodiversity through sustainable investment.