Teams | Collaboration | Customer Service | Project Management

Learn to send reminders to agents for on-hold tickets using macros and automations. Where can I ask questions? Head to The Zendesk Community, our online discussion space where you can ask questions, post product feedback, share tips, and talk with other users worldwide, 24/7.

Welcome to the final session of our AI Summit deep dive series! Join Zendesk experts as they explore how cutting-edge Voice AI and Contact Center innovations are revolutionizing customer service. In this webinar, the team will showcase: How Zendesk Contact Center transforms CX with scalable, omnichannel AI-powered solutions The power of Voice AI Agents in automating routine calls—boosting efficiency while maintaining a human touch.

Hey everyone, it's Alex here! In this video, I'm excited to challenge you to beat my lap time of 31.3 seconds in the Atlassian Conference Whiteboard Racing Game. With Confluence now powered by Rovo, our AI solution, you can get from ideation to the finish line in half the time, helping you turn whiteboard ideas into actionable Jira work items quickly. I encourage you to give it a shot and see if you can outpace me! Let's fast track our innovation together!

Stop getting lost in translation during design handoffs. In this video, we demonstrate the powerful new integration between Lovable and Miro (powered by Miro MCP). Watch as we take a full product spec for "FlexFund Kids", including user flows, design systems, and product briefs, and turn it into a fully functional, deployed application without writing a single line of code manually.