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EMS launches Matrix bridging for Signal

EMS, Element’s Matrix hosting platform, has launched a fully managed Signal Bridging service (based on Matrix community contributor Tulir's open source mautrix-signal bridge) to help enterprises address all sorts of issues around the use of Signal in the workplace. The fully managed Signal Bridging service allows EMS customers to.

Death to the Office? Hybrid, Remote and the Future of Working Together

The office as we once knew it is gone. But is it really dead? Remote, hybrid and flexible working models are now the norm; 24% of businesses surveyed by the ONS stated that they intended to adopt more home working going forward. In the same study, 85% of workers disclosed their preference for a “hybrid” approach of both home and office working. It looks like the office – although totally transformed – is here to stay, too.

Does Shadow IT and BYOD Make Sense for Your Business?

Much to the joy of employees everywhere, "bring your own device" (otherwise known as BYOD) is a movement that has become common in the workplace. On the one hand, it makes a certain degree of sense. Why wouldn't you want your employees to be able to use the smartphones, tablets, and other types of mobile devices that they're already comfortable with?

Introducing Scale: Track budgets, measure profitability, and better manage resources

As your agency grows larger, so does your need to handle the increased complexity of your resources and overall budget. Project planning with clients often requires you to plot your work months in advance. It also requires you to fully understand your available resources and ensure what you’re spending fits the budget. That’s why Teamwork is thrilled to announce Scale, a new plan is specifically tailored to help agencies better manage resources and client profitability.

The Pros and Cons of a Four-Day Working Week

Many organizations have tried the four-day working week, including Microsoft Japan, the Utah State Government, and a number of small UK companies. And all of them report many benefits. But so far, the only one to switch permanently is Perpetual Guardian – a New Zealand financial services firm that trialed the practice in 2018 before transitioning all 240 staff. Now the four-day working week is becoming a hot topic, with the governments of Spain and Scotland recently announcing major trials.

Google Business Messages: 3 best practices for customer service teams

Messaging has surged in popularity and become a go-to channel for many consumers since the COVID-19 pandemic. It looks like the trend is here to stay—74 percent of customers who messaged with companies in 2020 plan to continue doing so. Research also shows that 76 percent of consumers like to buy products using chat or messaging, and 72 percent are more likely to make a purchase online if they can ask questions in real-time. Google’s Business Messages enables buyers to do both.

24 Virtual Team Building Activities Remote Teams Love in 2021

Looking for some effective team building exercises to bring your team together? As a former leadership trainer and coach, I have run several types of team building activities for teams of several sizes – with participants ranging from entry level employees to C-level executives. But with COVID-19 disrupting businesses all over, most teams have been forced to go remote. So how do you run team building games for remote teams? Don’t worry! You can always run virtual team building activities.

5 Hybrid work approaches to curb productivity & collaboration challenges

Hybrid work appeared as a light at the end of the tunnel when organizations were in a dilemma to thrive in work from home models. Irrespective of all the obstacles, the companies chose to survive with hybrid model best practices. Where some of the organizations were not even aware of the hybrid workforce culture, many businesses took advantage of the situation and progressed vigorously.

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Troubleshooting Office 365 Issues Made Simple

Do you often ask yourself the question - Is there an Office 365 problem today? While you try to find the answer, your customers (end-users) complain because they can't access their business applications. Apart from all this, your boss needs an immediate status update. Trust me. It doesn't feel great to be in that situation. And we know it. Despite Microsoft claiming to provide 99.9% SLA, issues will occur with the Office 365 applications such as Teams, Outlook, OneDrive, Exchange Online, SharePoint, Yammer, etc. Often, the issues aren't even Microsoft's problems but an ISPs or internal network change. There can be lot of reasons (Network, OS, browser, personal device, upgrade errors, Internet, and much more), but which one is it?