Teams | Collaboration | Customer Service | Project Management

How to use Google Sheets time tracking: Pros, Cons & Tools

Keeping track of your team’s hours or your own freelance work takes up a lot of time. Nevertheless, time tracking is required to analyze your work progress and approximate your productivity. Luckily, Google Sheets provides a user-friendly, customizable solution to simplify this important business task.

Provider onboarding software: Streamline your hiring process

Provider onboarding software automates the process of adding new healthcare providers to a network, replacing manual tasks with digital workflows. This technology helps reduce administrative burdens, speeds up credential verification, and ensures regulatory compliance. Consider a large healthcare network struggling to manage its provider onboarding process. The HR team spends excessive time on manual paperwork, credential verification, and coordinating system access across departments.

10 Best Time Card Apps for Time Tracking & Payroll in 2025

Time card apps help employees track their time accurately and easily. They’re more efficient than paper time cards — which are hard to centralize, edit, and keep accurate records on — and can be simpler for small businesses to use than feature-heavy HR tools. If you’re ready to upgrade how you track employee time, we’re here to help.

What Is a 2-2-3 Schedule and How Does It Work

For businesses, running a sustainable operation, productivity, and employee well-being can be challenging. A rotational and well-maintained shift is crucial for sustainable and profitable business operations, especially in the healthcare, industrial, and manufacturing sectors. Workers often struggle with long 12-hour shifts, stress, and little time to rest, which cause fatigue and work-life imbalance.

NEW Diagramming Format: Build Precise Diagrams in Miro with Ease

Complex diagrams don’t need complex tools. Miro’s Diagramming Format gives you the structure and precision of a dedicated diagramming platform—without losing the collaborative context of your workspace. From process maps to technical workflows, build with accuracy using specialized tools like snap-to-grid, layers, and auto-align. Then switch between focus mode and the board to connect your work to the bigger picture.

How to Monitor Employees Working From Home (Without Destroying Trust)

When it’s time to choose a remote monitoring tool, you’ll want one that does it all without creeping everyone out. That’s where we come in. Remote work is here to stay, but managing it effectively requires the right approach. This video breaks down how to monitor employees working from home without crossing the line on privacy. Because let’s face it, hovering over Slack messages and counting every mouse click isn’t the way to build trust (or sanity).

All you need to know about Zendesk's new Dashboard Builder

Zendesk recently launched its brand-new Dashboard Builder, and there’s plenty to get excited about. To help you get the most out of it, we asked Zendesk Expert Jude Kriwald to break it all down. In this post, he covers what’s changed, what’s improved, where there might be challenges, and how to successfully migrate your existing dashboards. Zendesk recently launched a new Dashboard Builder in Explore.

Rocket.Chat achieves AWS ISV Accelerate Certification

We are excited to announce that Rocket.Chat has officially achieved the AWS Independent Software Vendor Accelerate (ISVA) Certification. The AWS ISV Accelerate Program is a global initiative designed for AWS Partners who offer software solutions that run on or integrate with AWS and are sold through the AWS Marketplace. This achievement enhances our ability to deliver secure, scalable, and innovative communication solutions to organizations around the world.