Teams | Collaboration | Customer Service | Project Management

5 Key Findings of Scoro's Work from Anywhere Survey 2020

The debate about the effects of the recent global pandemic and lockdown is ongoing. Experiences differ, but at the end of the day, we’re still all in the same boat – trying to navigate the new remote work reality. To understand how these events have impacted the industry and our clients, we ran a Work From Anywhere Survey. The results are in, and we’re ready to share the findings with you.

Why Remote Collaboration is more than just Communication

See why adopting Slack just isn’t enough for your remote workflow. Talk is cheap— except when it’s getting in the way of productivity, as then it becomes rather wasteful. The most common mistake when working remotely is to think that discussion is the same thing as collaboration, when in reality it’s only one component of it.

6 Types Of Tools To Better Manage Your Remote Teams (2020)

Have you switched to remote work, but are finding it challenging to manage your remote team? Managing remote teams can be challenging, especially during the COVID-19 pandemic. Most companies have to go through many significant changes like, altering the company culture and creating new channels for virtual communication. But if you have the right tools at hand, you have nothing to worry about! In this article, we’ll highlight 6 types of tools to help you better manage your remote team.

How To Measure Remote Employee Productivity (Metrics, Tips, Tools)

Wondering how to measure productivity of employees working from home? While remote work helps employers reduce costs, it also offers a better work life balance to employees, who benefit from increased productivity. And with the current COVID-19 pandemic, transitioning to remote work has become the default option for thousands of companies. However, as your employees are no longer in the same office space, many employers are left wondering how to measure their productivity.

Collaboration in Remote Teams: 3 Things That Make a Difference

Working from home is a comparatively new trend that started to gather momentum with the advent of digital technologies. The previous five years saw a 44% surge in remote employment, which is explained by two major factors. The first is the growing mobility of the workforce, 40% of which are expected to go exceedingly mobile globally by 2022. In the developed countries, this ratio is likely to reach the astounding three-fourths. No less fundamental is the impact of COVID-19.

Why work management is key for remote team collaboration

The global pandemic has left newly remote workers swimming in confusion and struggling to keep up. To shift from today’s state of surviving to a future where teams are thriving, we need tools that make coordinating and collaborating on work effortless. When teams aren’t clear on who is doing what by when and why they are doing it, they move slowly, miss deadlines, and fall short of their goals.

How to successfully onboard a remote customer support team

Customer support reps have to be knowledgeable about the products and/or services their company sells so that they can accurately answer customer questions. They also need to be aware of company policy so that they always interact with customers in brand-approved ways. But teaching new team members these things when they work outside a central office can be difficult. To do so, you need a stellar onboarding plan.

4 Factors that Will Make or Break Your Remote Work Productivity, According to a Major Report

In July, the Organization for Economic Co-Operation and Development (OECD) published a policy brief with some tremendous evidence-based information on potential productivity gains from teleworking in the post-COVID-19 era. First, four key themes from the piece — supported by data and evidence — are: We wanted to take a moment to give you an abbreviated synopsis of some of the more interesting, actionable findings.

3 Steps to Right-Sizing Your Tech Stack in the New Normal of Remote Work

According to figures, before COVID, only 7% of workers in the U.S. had access to a “flexible workplace” benefit or telework. Now, 64% of US employees are working from home now, according to research conducted by SHRM’s COVID-19 Business Index. This swelling of remote work is spurring many organizations to reevaluate their suite of business applications and tech solutions.

The #1 Most Important Facet of Your Remote, Flexible Work Strategy

It’s no secret that remote work or telecommuting was gaining popularity in the United States over the past decade. According to one recent study, about 4.3 million people work remotely at least half the time — a number equivalent to about 3.2% of the entire workforce. All told, the number of people who work from home in some capacity has increased by an impressive 140% since 2005 alone — a trend that showed absolutely no signs of slowing down anytime soon.