Teams | Collaboration | Customer Service | Project Management

Major crises like our current situation is a real-life test of agility for many of us. As we look around at governments grappling with mitigation and businesses of every size pivoting their strategies, we see all of them dovetail back to this mantra: “Responding to change over following a plan.” While everything may feel hopeless at times, there are also inspiring examples of people and organizations who have shown resourcefulness and resiliency in their responses.

At Asana, we think of “visibility” as insight into who’s doing what by when. With increased project visibility, teams can work together seamlessly while still making sure nothing falls through the cracks. But creating purposeful visibility across your entire team can be hard.

Amid the COVID-19 pandemic, businesses worldwide are switching their mindset and employees to working remotely. This change has introduced us to a myriad of challenges: whether it’s juggling the reality of working with your kids in the house (read: zoo), ensuring you maintain a healthy work-life balance, or finding the right tools to help you get your work done.

The new Easy Insight and Teamwork Desk integration lets you drill right down into your support data to give you detailed insights into both customer queries and team performance. The connection between the two apps pulls all of your Teamwork Desk data into Easy Insight so you can build your own custom reports and dashboards — or use some pre-built templates — to quickly pull the information that’s most important to your business.

With scattered teams across different locations becoming the new normal, project management tools are becoming essential for remote work. At Zoho Projects, we’re always looking for ways to simplify your project management experience. Et voilà! We’ve upgraded and refurbished our Gantt chart feature to include more capabilities, making it easier than ever to work with it. Here’s what you can do with our new Gantt interface.

With the myriad of project management resources available today to ensure organized and successful project completion, one could argue that the need for a personal touch is obsolete. However, as cloud computing and mobile apps have expanded our horizons for task completion, team work is now more important than ever to connect all the dots.

What a start to the first quarter of the year, huh? It’s been a busy one for us, and a challenging quarter for our team (and probably yours) in many ways. At Teamwork, we’re in the fortunate position that the move to remote work was a relatively smooth transition for us. So we’re going to keep doing what we do best: delivering great software to help your team collaborate and keep work going. Here’s a snapshot of our latest releases.