Teams | Collaboration | Customer Service | Project Management

“What are you working on?” Wait, what happened with our budget? Why’s this late again?” Sound familiar? Most of the time, poor planning is the root of your project management headaches. But if you stick to a work plan, the status of your projects doesn’t have to be a wild guess. This is especially true when you’re juggling multiple, long-term projects with a bunch of different stakeholders. Thing is, poor planning still ranks among the top challenges of PMs today.

As a project manager, you’re constantly juggling responsibilities like keeping team members focused, creating achievable schedules, task management, project deadlines, wayward stakeholders, and not to mention the overall project management communication plans. Take a breath because it's a challenging role in any organization. Have you ever wondered what sets successful project managers apart from the rest? Are the best just really good at convincing team members to meet project deadlines?

Jira is a project management tool that assists software developers with bug tracking, agile project management, issue tracking, workflow, and much more. The tool offers a time tracking feature that helps software developers track time when they work on tasks. Managers can then use the tracked time for real-time reports to understand better how their employees work. In this article, we’ll discuss how to generate a Jira time tracking report.

Scope creep: It’s an ever-present threat for project teams, a bogeyman lurking behind every decision, threatening to delay or even derail your current project. For project managers, scope creep is especially frustrating. It almost always seems to be due to someone else’s decision — one that’s outside of your control or that you don’t even know about until it’s too late. Yet it’s you, the project manager, that usually gets blamed for any project delays.

As a marketing project manager, your time means everything. But between balancing client projects and collaborating with team members, managing your time isn’t always easy. How can you prioritize tasks when your to-do list is longer than the hours you have in a day? How can you make sure deliverables are ready on time? The truth is, without a system and some solid tools in place, juggling responsibilities can feel like an uphill battle.

Supporting your employees nowadays is crucial to the business. Helping them meet work goals and objectives can provide better work satisfaction and ultimately benefit the business in its general success. Tracking and managing employee OKRs is a great way to see visible improvements for all your staff members. Every employee plays a key role in the organization, from those who sit on your reception desk to your managing directors.

Custom fields in OneDesk are a powerful tool to include as much information on an item as you need. There is now a dedicated custom field editor, as well as conditional custom fields which will only appear when certain choices are chosen from existing fields.