Teams | Collaboration | Customer Service | Project Management

A recent report by Wellingtone finds 52% of project managers are somewhat or very dissatisfied with their project management maturity. Common complaints about ClickUp specifically include overwhelming complexity (too many features and customization options), steep learning curves (1-2 weeks for new users), and performance issues (lag in large workspaces with 100+ tasks).

How often do you see your operation slow down or experience unexpected downtime without a clear reason?

Consider this update as a Christmas gift from the Scoro team! We saved the best for last: the Scoro MCP server is now fully live and available for everyone, giving your team the tools to supercharge your success in the new year!

Hiring someone who doesn’t directly bring in cash feels risky. It’s like buying a premium gym membership you swear you’re going to use—it sounds responsible, but mostly it just feels like a monthly fee. You want every new hire to come with a direct ROI attached to their forehead. But let’s be honest with ourselves: If your “billable” employees are drowning in admin, HR squabbles, and resource Tetris, they aren’t actually billable.

If employee attendance isn’t accurate, how can you trust your staffing plans, workloads, or payroll?

For years, Know-Your-Customer (KYC) has been a critical business function that protects companies from fraud while shaping the earliest moments of the customer experience. Product managers must treat it as such. Today, the stakes are higher than ever: The right KYC platform providers are now a strategic growth lever. These providers streamline customer acquisition by reducing onboarding friction and accelerating verification, enabling businesses to onboard new customers faster and more efficiently.

Your business has grown from five people to 15, maybe even 30. Revenue’s up, clients are coming in, things should feel smoother. But you’re still relying on the same cobbled-together spreadsheets you used on day one. Sound familiar? Most service businesses don’t stall because of a lack of clients or talent. They stall because the team scales. But the processes and operations don’t. That’s why I find a business maturity model such a useful tool.