Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Project Management, Methodologies, Productivity and Tools.

Boosting team productivity: The power of operational metrics

Like parents monitoring their kids’ whereabouts to keep them out of trouble, project managers monitor performance metrics to make sure their projects stay on track. With the wealth of data available today, however, trying to keep up with all of it can sometimes feel like drinking from a firehose. If you want your data to yield beneficial insights, it’s important to hone in on the KPIs and operational metrics that impact project and agency performance the most.

How to Transform your Agency's Operations - Webinar with Agency Hackers

Operations can often feel like an agency afterthought, but it’s an area that can’t be overlooked for long. Watch this video, in partnership with Agency Hackers, where Harv Nagra from SAENTYS shares his best practice on agency operations and the crucial role they play in success.

How to Build a Positive Company Culture That Drives Results

In this big, large society we live in, each company can be regarded as a small community. And, just like great societies have a wide array of cultures, companies must create their own. Yet, there are a lot of misconceptions about how to proceed, some people think that company culture is all about free food and ping pong tables. While those things can be a part of it, company culture is much more complex than that.

Offshoring vs Outsourcing

There are a lot of talks these days about outsourcing and offshoring, especially since both can seem the same, but they hold a few differences from each other. Both outsourcing and offshoring have their pros and cons, and it can be difficult to decide which the better option for your company is. In this blog post, we will explore the differences between outsourcing and offshoring, and help you decide which the best choice for your business is. Stay tuned!

How to Manage Employee Workload

How can you manage employees and their work time when there is a need to handle a heavy workload? This is a question that many business owners struggle with. It can be difficult to know how to work around the management of employee workload, and how to best prioritize and organize tasks in a way that makes the most sense for everyone. In this blog post, we will discuss some tips for employee management, time, and resources.

Streamline Scheduling with Shift Status Schedule System

For businesses of any size, shift status scheduling is a vital component of workforce management. Finding the right balance between labor costs and productivity can be challenging, especially when you must keep track of multiple shifts and personnel. Fortunately, there’s a tool that can help streamline the process and make it easier for business owners and CEOs to manage their staff – it’s called Shift Status Schedule System.

Accountability and Responsibility in the Workplace

As an employer, it is your responsibility to create an environment that promotes employee engagement and job satisfaction. One of the key components to achieve it is ensuring that your employees are responsible and feel a sense of accountability for their work, without hindering the balance of their personal life. Establishing clear expectations and leading by example can help foster workplace accountability.

Overworking and Burnout

Most people would like to think that they can work all the time and never get overworked or burned out, but is it really? Working too much can lead to overwork, exhaustion, and even burnout. Many people don’t understand how overworked they may be until it is too late. The “too late” involves fatigue, exhaustion, and some other serious health problems. Since this sounds important, how do you know if you’re overworked? And more importantly, what can you do about it?

Story Points or Hours: How IT Project Managers Can Choose The Best Estimation Method

Let’s discuss the age-old debate between two popular estimation methods in IT project management – story points or hours. As every project manager knows, accurately estimating time and effort is crucial for ensuring the successful completion of a project. But with various approaches available, finding the right method that aligns with your team’s needs can be daunting. Fret no more!

Untapped Potential in BPO Influencer and Affiliate Marketing

Liam Martin engages with Cody Barton, the founder of StartVirtual, a company specializing in virtual assistance services within the real estate industry. They explore StartVirtual's innovative strategy, utilizing influencers and affiliate marketing to bolster their growth. By implementing a performance-based model, influencers and affiliates are incentivized through rewards for referring customers who turn into paying clients. Furthermore, Start Virtual facilitates their promotion efforts by providing them with essential support and resources.