The analytics dashboard in OneDesk can be used to quickly view performance indicators and relevant charts for your organization. This dashboard can be configured to easily show the charts and date ranges which are most relevant to you and your business.

“Wait, we need to make changes to the project, again?!” That’s how project managers feel in most cases, even though you simply hear an “okay.” Why? Simple. Making changes to the project workflow is as risky as deactivating a bomb. Cutting the wrong resources might doom your project for failure.

Organizations deal with several tasks and big projects daily, and still, some find it challenging to complete a project within its time frame. This can be said to be the team’s inability to focus on one thing and gradually achieve small wins – milestones in a project. By disrupting the team’s overall approach, milestones are excellent motivators to achieve tasks in business because they help you guide and monitor your project and business growth according to plans.

It takes money to make money, right? Hiring an employee is unquestionably one of the most costly aspects of running a business, so it’s important to make sure you hang on to the ones you have, and this is when employee retention techniques come into play! Although companies can be well-equipped with state-of-art tech tools and resources, humans are still required to control and manage said technology making them a critical element of any organization.

Modern has risen above the challenges of the past couple of years to grow significantly. In late 2021 this speedy growth, coupled with the need for its 50 employees to work remotely for most of that time, made it necessary to explore simpler, more effective, and scalable ways to manage their consultancy workflows. Following a careful review of work management systems, Modern opted to work with Scoro, beginning its implementation in January 2022.

Smartsheet is a project management solution that manages projects and tasks primarily using a spreadsheet format. Smartsheet was first introduced in 2006 and underwent a major redesign in 2010. It serves as a single systematic and flexible solution for your task management needs. However, there are some limitations and flaws to Smartsheet that may make it inefficient for some businesses.

A career without defined goals is like a ship without a rudder. It may seem like you are going somewhere, but in reality, you’re just drifting with the current. That is why it is so important to define career goals and put a plan in place to achieve them. In this blog post, we will discuss the evolution of career goals, and how to set short-term and long-term, future career goals and personal ambitions.

The OneDesk Customer Portal provides an easily accessible space for your customers to submit tickets and view the status of their items which your team is working on. To get started with the Customer Portal, customers must first be created in OneDesk and invited to register on the portal.