Teams | Collaboration | Customer Service | Project Management

Roblox, the renowned online gaming platform, has recently unveiled its new hybrid work model, urging its employees to mark their presence at its San Mateo, California headquarters on Tuesdays through Thursdays. In a surprising turn of events, employees opting against this new setup are being extended a severance package. This strategic move positions Roblox among a growing number of large firms shifting away from complete remote work.

Does your sales team need project management? You may have wondered this before (or maybe it hasn’t come up). Either way, there’s a strong argument for managing sales projects just like you would any other agency deliverables. If you want to set your sales department up for big success, using traditional project management principles may be the strategy you’re looking for.

Agile is like that friend who insists on taking the scenic route but ensures you soak in every detail along the way. It’s all about taking a large project and slicing it into bite-sized pieces, making the journey of development an iterative and enjoyable adventure.

A SWOT analysis helps you identify strengths, weaknesses, opportunities, and threats for a specific project or your overall business plan. It’s used for strategic planning and to stay ahead of market trends. Below, we describe each part of the SWOT framework and show you how to conduct your own. Looking for a way to separate your organization from the competition?

In a recent podcast interview, Narayana Murthy, the founder of Infosys, shared his insights on why young Indians should aim for a 70-hour work week. The comment has generated quite a buzz, sparking debates about work-life balance and the realities of the modern workplace. However, one thing is clear: Murthy was not talking about grinding away aimlessly for 70 hours but about targeted, purposeful work.

A daily schedule is an excellent way to manage life’s moving parts. It can give you structure, reduce stress, and increase productivity. When you create your daily schedule template in an online tool, you’ll have the added flexibility to make changes and track updates in real-time. Plus, by visualizing your work in multiple ways, you can plan your day and set yourself up for success. Sometimes it feels like you don't have enough hours in the day.

Between employees, equipment, and technology, call centers can quickly become cost centers. If you align with the 54% of CFOs who intend to focus on cost reduction, you can’t afford to run an overly expensive contact center. So, how can you keep costs in check and avoid letting your expenses bloat? Let’s cover 11 tactics for tackling call center cost savings, including ideas for everything from advanced technology to employee retention.

Hey there, fellow task jugglers! Ever found yourself drowning in a sea of tasks, gasping for a breath of clarity? You’re not sailing alone. The waters of task and project management can get choppy. But guess what? There’s a lighthouse in sight, and it’s called the Eisenhower Matrix. A buddy of mine once quipped, “In order to do great things you have to not do some good things.” And boy, did that hit home!

TikTok employees in the United States have expressed frustration and concern following the company’s introduction of a tool for monitoring office attendance and the imposition of disciplinary measures for non-compliance with new in-person work mandates. The move is part of an unconventional effort to encourage employees to return to the office, employing custom data-collection technology.