Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Project Management, Methodologies, Productivity and Tools.

Revolutionizing dental practice management: Dentistry Support's remote support services

Innovation has a critical role in enhancing patient care and operational effectiveness in the dynamic field of healthcare. Dentistry Support, which was established in 2019 by Dr. Stefan Borgas and Sarah Beth Herman, is a pioneer in the dental field, providing remote support services that enable dental businesses to thrive. This blog post explores Dentistry Support’s journey, the services it provides, and the transformative impact of its approach on the dental practices it serves.

Tips for Freelancers Looking to Master Project Management

By this point in your freelance career, you’ve likely got a few clients under your belt. But as your client list grows or as more projects come through the door, you will need a way to handle this. How you manage your time, workload, client communication, and everything in between ultimately affects the quality of your work and your relationship with your clients. Having a handle on your freelance project management skills will make your career much easier and far more rewarding.

5 innovative ways to encourage AI adoption in your org

In the evolving landscape of AI, sticking strictly to the traditional playbook is unlikely to yield the best results. Integrating new technology like AI into your business operations is often met with resistance. It's human nature—we're generally wary of change. To truly get your employees on board with AI, you'll need to think differently. Flipping the script on conventional wisdom could be the catalyst you need for change.

Call center success: Richard Blank on human interaction and relationship-building

Discover how Richard's BPO industry supports this approach and learn about the top changes in the contact center industry over the past 23 years, including the impact of COVID-19 and advancements in technology. Gain insights into building a unique company culture, prioritizing empathy, and creating long-term partnerships with clients. Don't miss this deep dive into the power of authentic human connection! About.

Four new reports to better understand your team, projects, tasks, and time

As we wave goodbye to 2023, it’s a natural time to look back and reflect on all of your achievements from the past year. To help you out during this time of observation, we’ve launched 4 new reports that will help you analyze, understand, and draw conclusions about your work. Now with greater ease, you can report on the past and know what actions to take to set your team, projects, tasks, and time up for success in the future. Here we come, 2024!

Getting started with Zoho Projects - Webinar

Faster, sharper and much more elevated, Zoho Projects is here with its newest version. Quick navigation, intuitive list view, advanced customizations, pre-defined templates and robust automation features are some of the many enhancements that make successful project delivery a breeze. Revolutionize the way you work! Getting started with Zoho Projects? Watch this demo to know how.

How to automate repetitive tasks in 5 steps

Your team is in a relentless, repetitive cycle: manually updating project statuses, sorting through work requests, and dealing with endless email threads—tasks that demand attention but add little to your organization’s strategic goals. This scenario is all too common in today’s enterprises, where manual tasks eat into valuable resources and sideline core objectives. That’s where automation comes in.

HR trends 2024: Charting the future of work with DEI, well-being, and sustainability

In the ever-evolving landscape of Human Resources (HR) and people management, 2024 promises a pivotal year marked by the redefinition of culture, connection, and the future of work. As organizations navigate the complexities of a post-pandemic era, HR professionals emerge as architects and builders of the path forward. This blog series delves into HR’s top priorities for the coming year, dissecting the challenges, opportunities, and strategies that will shape the workplace of tomorrow.

KPI reports: Exploring the building blocks and advantages in professional services

What goes through your mind when you hear the term “KPI report”? A small percentage of people are already big believers, having seen the results that KPI reports can create. Another slice of folks might not be entirely sure what a KPI report is. And the rest? Well, we can’t blame you if you’re muttering, “Please, not another report!” while pulling your hair out. But stick with us: a KPI report isn’t just another TPS report.