Teams | Collaboration | Customer Service | Project Management

Which one is better—Time Doctor or Flowace? Flowace is the best alternative to Time Doctor, which increases productivity by 31%. Curious? Get detailed insights on the employee monitoring software's features, benefits, genuine customer reviews, and cost factors to see which fits your needs.

🎁 Zendesk #AI is ready out of the box so you can start working on day one, without waiting months or years to understand or train it. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Welcome to the January edition of What’s New in Asana. First, increase the visibility between work and the goals they support with connected goals in the Portfolio view. Next, gain additional control over your projects by adding or clearing a date custom field in rules. Finally, group tasks differently across List and Board views in projects and My Tasks.

Why add another meeting to the calendar when you could talk things out instantly in a huddle, or play catch-up when Slack AI can summarize everything you missed? Productivity without the big production. That's work in Slack.

💯 Here at Zendesk, we're committed to making the confidence level of each customer service prediction available to you transparently. 👏 Why? Human oversight is crucial to applying #GenerativeAI in CX because technology should complement, not replace, human interactions. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

In this video, Dale explores the four most common methods businesses use to create a KPI dashboard, so you can decide which approach is going to be right for you. We also cover what a KPI dashboard is, and why businesses use them.

👎 What customers don't want: Bots that behave like humans👍 What customers do want: Bots that understand what they want, can solve requests quickly, or can escalate to a human 🎯 Get on the same page as your customers. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

On hold with customer service? Bring some zen back to your day. 🧘 😌 Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Join us for episode two of our new podcast, “Tough Conversations with CxOs” featuring Wendy Zacchio, CIO at Zelis. Wendy has an incredible history as a C-level leader in the healthcare industry and has recently taken on the CIO role at the high-growth, disruptive health-tech company Zelis.

👉 On this episode of Conversations with Zendesk, we’re joined by Joey Edwards-Lebair, Senior Customer Insights Manager at Zendesk.