Explore six strategies to reduce call center turnover, save money, and improve team retention with the help of contact center quality management software.

Traditional intranets often turn into information graveyards filled with irrelevant content and outdated resources. While intranet search should help employees wade through these digital piles, ineffective technology further contributes to bottlenecks, misinformation and frustration — negatively impacting business outcomes.

Getting your project estimates right means better margins, happier clients, and fewer stressful conversations about budget overruns and delays. But without a clear approach, trying to make them more precise is tough. Try these proven project estimation techniques as a starting point for more accurate project plans. Here’s a quick summary of all the methods discussed below: Now, let’s go through each technique in more detail.

Revenue recognition is when you record income as you deliver products and services, not when you receive payment for them. Let’s walk through the basics and how to make this accounting strategy sustainable in your agency or consultancy.

Are you looking for the best goal tracking app in 2025 to track and achieve your objectives? Then you are browsing the right blog. You see, nowadays, you need to keep track of your objectives in an organized way. Plus, given today’s lifestyle (more smartphone usage) and technological implementations, you need to find an app for it. Tracking goals with an app provides you with many benefits including the fact that you will make it a habit to consistently progress towards your objectives.

Dr. Meredith Belbin developed the team role theory based on common behavioral attributes. The Belbin model divides the roles into action-oriented, thought-oriented, and people-oriented categories to balance teams and increase productivity. Working in a team takes organization and collaboration. For teams to be most productive, everyone should have a specific role that aligns with their strengths. Dr. Meredith Belbin developed the team role theory based on behavioral attributes.

Leaders aren’t just born that way. Most develop and hone skills ‌anyone can learn. These 17 traits are the core leadership qualities to develop if you want to become a better leader, both personally and professionally. In this article, you’ll learn what these leadership qualities are and how you can implement them in your own life. Leading a team is no easy task. Just look at some of the most inspiring leaders, like Arianna Huffington or Rosalind Brewer.

Flexitime, or flexible working hours, is a work arrangement that allows employees to choose their start and end times within a set range of core hours defined by the employer. Unlike traditional 9-to-5 schedules, flexitime provides autonomy, enabling employees to align their work hours with their most productive periods while maintaining operational efficiency. This flexibility helps employees avoid peak commuting hours, leading to reduced travel stress and enhanced punctuality.

In today’s data-driven business world, HR is no longer just about managing people—it’s about making strategic decisions backed by data. This is where People Analytics comes into play. Organizations are leveraging HR Analytics, Workforce Analytics, and Talent Analytics to optimize workforce productivity, improve employee experience, and drive business success. But what is People Analytics, and why is it essential for HR professionals?

In today’s fast-paced digital world, I’ve come to see time management as an essential skill we need to master. I used to struggle with time management—missing appointments, running late for deadlines. Then I switched to a best calendar apps, and everything clicked. Now I can see my schedule clearly, set reminders, and actually stay on top of things. In this post, I’m sharing a review of 12 best calendar apps that I tested with my team.