Teams | Collaboration | Customer Service | Project Management

The True Cost of Absenteeism and How to Combat It

Are you concerned about the impact of employee absenteeism on your organization’s productivity, morale, and bottom line? Do you wish to understand how to calculate absenteeism rates and implement effective strategies to reduce them? Look no further. This comprehensive guide will give you a fresh perspective on employee absenteeism, its actual cost, and how to combat it.

The engineer's guide to project management software

As an engineer, you’ve had to master the art of thinking big — and solving small. Engineers have to understand the big picture and see where the ship needs to go. But they also need to build the microscopic parts and pieces of that ship — sometimes while it’s already on the water! It isn’t easy to think big and solve small, but project management software can help you keep both sides of the engineering coin in sharp focus.

My timesheet two ways: Calendar and Sheet view

In an effort to offer multiple ways to easily manage, view, and log time across all projects and tasks, we’re thrilled to share that you now have two ways to view your timesheet. Calendar view and Sheet view will both provide customizable, flexible, and efficient time logging experiences to better match how you choose to log your time.

What is project management? Benefits, process, and tools

Not every company or team has a formal project management process. Whether you work at a large organization or a fast-growing startup, formal project management may not be something your team has prioritized yet. But now, you’re finding it increasingly difficult to stay organized and collaborate with teammates. You might be wondering if you need project management—except that’s just a thing for teams with dedicated project managers, right?

How architects use project management software (+ 5 top tools)

As a professional in architecture, do you ever feel like you’re spending so much time managing business operations that you don’t have enough time to, you know, architect? It’s frustrating — and frustratingly common. You’re juggling multiple clients and projects (not to mention internal team members and external stakeholders), and someone has to keep everybody focused on the right tasks at the right time.

How Remote Working is Changing the Way Leadership

How we work is changing, which means how leadership works are also changing. The rise of remote working has created new challenges for leaders, from managing teams across different timezones to fostering connections between colleagues who might never meet. But it’s not all bad news! The shift towards remote work can also present exciting opportunities for leaders to create more effective and efficient workplaces – if they know how.

Free employee attendance sheet templates (Excel and PDF)

Looking for a free employee attendance sheet template? If you need a surefire way to track your employees’ working hours while ensuring that they get paid correctly – you need an employee attendance sheet. An attendance sheet template will save your time and money when tracking the billable hours of your team. In this article, we’ll provide three useful employee attendance sheet templates to save you the hassle of creating a new attendance sheet from scratch.

5 printable time sheets you can download (free templates)

Tracking employee work hours keeps you informed about attendance and where employees spend their time. It will help you calculate employee pay accurately while improving their productivity. So, how can you track employee time? Printable time sheets are one option. These are paper timesheets on which employees can note down their hours. To make this simpler, you can use a ready-made timesheet template. In this article, we’ll provide five different editable and printable timesheet templates.

Top 10 workforce optimization software (features, pricing)

As a business owner, using workforce optimization (WFO) strategies can increase your company’s employee productivity and operational efficiency. And the easiest way to reap these benefits is by utilizing workforce optimization software. The software integrates data from various sources, such as your contact center, back-office, etc., into one unified solution. These data-driven insights allow you to make faster and more informed business decisions.

The ultimate offshore call center guide

Offshoring your customer service to a call center is a great way to improve your customer experience at an affordable rate. However, you should only select an offshore call center after careful consideration. Your customers may be unsatisfied and could leave you if the service your offshore call center provides is poor. But how do you choose the right offshore call center? In this article, we’ll go over what an offshore call center is, and how to choose an offshore call center.