Teams | Collaboration | Customer Service | Project Management

What is Employee Experience Management? A Guide to Improving the Modern Workplace

Employee Experience (EX) is the full journey a person takes within your organization, starting from their first interaction as a candidate and continuing through to their final day — and sometimes beyond. It covers every interaction: hiring, onboarding, daily work, tools, leadership, and growth opportunities. Done right, EX boosts happiness, performance, and employer reputation. EX is often mixed up with employee engagement, but they’re different.

Do's and don'ts of remote work time tracking tools

How do you keep track of your team’s productivity when they’re not in the office anymore? When the pandemic hit, companies had to adapt almost overnight. Office routines disappeared. Desks went empty. Suddenly, your team was working from bedrooms, kitchen tables, and sometimes even cars. That shift made one thing very clear. Remote work time tracking is no longer optional.

Calendar Management: 10 New Tips By Experts

Organizations demand employees to be more productive, but team members are maxed out. About 80% of the global workforce confesses they don’t have enough “energy” or “time” to do their work. Typically, a 9-5 employee is interrupted every two minutes or 275 times a day! To put it another way, managing your schedule and time is more important than ever.

Guide to waterfall methodology: Free template and examples

Waterfall project management is a sequential project management methodology that's divided into distinct phases. Each phase begins only after the previous phase is completed. This article explains the stages of the waterfall methodology and how it can help your team achieve their goals. Project managers have many different types of project management methodologies to choose from. There's Agile project management, Kanban project management, Scrum, and many more iterative processes that you can use.

The Ultimate Independent Contractor vs Employee Checklist: How to Determine the Difference

As the gig economy continues to grow, the distinction between independent contractors and employees becomes more important for both businesses and workers. Understanding this difference can affect tax obligations, benefits eligibility, and legal responsibilities. In this guide, we’ll break down everything you need to know to determine whether you’re an independent contractor or an employee, and why it matters.

Project deliverables: What are they in project management?

Every project has an objective. Whether you’re making some updates to your website or building the next Eiffel Tower, you and your team are working towards something. Ultimately, running a successful project means having something to show for it at the end of the project’s timeline, whether that’s a tangible thing—like a new product or an ebook—or an intangible thing—like a decrease in customer churn or increase in NPS score.

How to conduct a stakeholder analysis (+ free template)

Think of your project as an Oscar-nominated movie. You won, and you have to go up and give your big speech. Who do you thank? In project management, those people would be your project stakeholders—people who have a stake in your project and have helped you get there in some way. Project stakeholders can vary from the people doing the work to the people approving the work to the people you’re doing the work for, but they’re all important.

Project Time Management: 7 Quick Steps to Manage Effectively

Be honest: How often do you catch yourself saying, “I wish there were just a few more hours in the day?” It’s not because you’re procrastinating or being inefficient. You begin each day with a full schedule, solid goals, and a cup of coffee, but then—between urgent meetings and unexpected tasks time seems to slip through your fingers. By the end of the day, you’re left wondering where it all went.

Fix these common onboarding challenges to boost productivity

The data doesn’t lie—a good onboarding process leads to happier, more productive employees. But while onboarding can increase retention rates by 82%, only 12% of employees strongly agree that their organization does a great job of onboarding new hires. Creating a smooth onboarding process is challenging, so it’s not surprising that some organizations fall short. But it doesn’t have to be that way.