Teams | Collaboration | Customer Service | Project Management

Dr. Meredith Belbin developed the team role theory based on common behavioral attributes. The Belbin model divides the roles into action-oriented, thought-oriented, and people-oriented categories to balance teams and increase productivity. Working in a team takes organization and collaboration. For teams to be most productive, everyone should have a specific role that aligns with their strengths. Dr. Meredith Belbin developed the team role theory based on behavioral attributes.

Knowledge sharing is the act of developing processes to help an organization access important information across multiple teams. In this article, we discuss different types of knowledge your team may want to document and actionable tips to build a knowledge sharing culture within your organization. Sharing information is something we do every day. A quick text, a conversation over coffee, or even a phone call are all examples of knowledge sharing. Knowledge sharing in the workplace is equally prevalent.

Problem framing is a thinking method used to understand, define, and prioritize difficult business obstacles and issues. In this article, we cover how problem framing can help keep your team in the know and solve inefficiencies. In today’s complex working environment, it can be hard to come together as a team to solve problems. Lucky for you, there’s never been a better time to discover problem framing.

Value streams are a way to visualize the series of steps that take place in order to provide value for your customers. These steps start when a customer makes an initial request and end when the customer makes a final interaction. Learn how to understand your value streams so you can help teams create customer-centric workflows and processes that provide your final customers with value. Your customers are your greatest asset, and to keep them happy, you have to provide them with value.

Being a manager is tough, and managing a remote team is even more so. Whether you're newly remote or you've been managing remote and hybrid teams for a while, there are specific tools and techniques you can implement to boost remote collaboration. Being remote isn’t better or worse. It’s just different.

Strong communication is the driving force for everything you do at work. As a project manager, it’s your responsibility to set the tone for how your team members communicate with one another. In this piece, we discuss the importance of team communication and provide strategies for how to improve engagement in the workplace. Your communication style says a lot about you as a leader. Are you supportive and relaxed as you guide your team through creative projects?

An Agile epic is part of the Agile methodology process often used by IT and product development teams. You can use Agile epics to break down complex projects into assigned tasks or action items. Your epics will help you ‌better manage and make progress on all Agile projects. Learn more about epics and how to apply them to your work below. There’s no one-size-fits-all solution for project management.

Project management is an ever-evolving field that requires a number of approaches to be successful. Learning the most popular project management methodologies can help you become an industry expert. A project management methodology is a system of principles, techniques, and procedures used by those who work in a discipline.

All great digital marketing campaigns start with a built-out strategy. Whether your goal is brand recognition or conversions, it’s essential to have your research and tactics in place before interacting with your audience. Follow these nine steps to develop a strategy and reach your marketing goals. Actualización 29/08/2024: En esta actualización hemos incorporado dos nuevos canales de marketing digital y una sección de preguntas frecuentes. Digital marketing has evolved rapidly.

Transactional leaders tell their team exactly what to do and motivate employees via perks or rewards. While this leadership style is useful for short-term pushes or emergency situations, transactional leadership should be used with caution. Read on to learn about the pros and cons of transactional leadership, when to use it, and some alternative styles to consider.