Teams | Collaboration | Customer Service | Project Management

Application Usage Monitoring: What to Track, What to Block, and How to Stay GDPR Compliant

The average knowledge worker opens more than nine applications a day, and IT has full visibility into perhaps half of them. The rest are personal cloud accounts used to share client files, free SaaS trials that never reached procurement, browser extensions installed without an admin password, and consumer messaging apps standing in for sanctioned tools. Some are productive. Some are wasted licence spend. Some are a breach waiting to happen.

Practical Ways Teams Are Making Employee Training More Effective

Every company trains its employees. Very few do it well. Most training still looks the same as it did ten years ago - long slide decks, marathon sessions nobody asked for, and a shared drive full of documents that no one revisits after week one. People sit through it because they have to, retain maybe a third of it, and move on. But some teams have started rethinking this. Not with massive budgets or fancy platforms - just smarter habits that make training stick. Here's what's actually working.

CompuGroup Medical (CGM) and Element partner to transform healthcare communications

Healthcare has always had its share of chronic conditions, but not all of them are clinical. For years healthcare communications have been trapped in paper-based systems, slow email chains and endless telephone tag. More worrying still, the creeping adoption of consumer-grade chat apps is now putting private patient data directly into Big Tech's hands - whose entire business models depend on harvesting it. Now there’s a prescription for change.

Rocket.Chat Labs #2: Delivering federation as a built-in standard, not a custom stack

Federation lets different organizations communicate directly, server to server, without routing data through a vendor's cloud. For customers in defense, government, and critical infrastructure, it is what makes cross-organization collaboration possible without leaving the sovereign or restricted environments they have already accredited.

Time Intelligence: How to Turn Time Data into Smarter Business Decisions

You track hours all day, but still lack real-time visibility into how that time affects Without Time Intelligence, important work patterns stay hidden, making it difficult to make informed decisions. And you most often face: Read this blog to learn what Time Intelligence is, why it matters, and how it helps you make smarter decisions using time data.

6 Best Hands-On Labs for Training and Enablement in 2026

Organizations invest heavily in training content, onboarding programs, certifications, documentation, webinars, and learning management systems. Yet many still struggle with a common problem: learners understand concepts but lack confidence when it comes to applying them. This challenge affects far more than employee training. Customer onboarding teams encounter it when introducing new platforms. Partner enablement teams face it when helping resellers understand products. Sales engineers experience it when prospects want proof that a solution can actually solve their problems.