Teams | Collaboration | Customer Service | Project Management

Slack School | Deploy Your Bolt App Anywhere

Ready to take your custom Slack app off your screen and out into the wild? In this episode, we'll show you how to clone a Bolt app from GitHub, install what it needs to run, and lock down your settings safely. Then, we'll wrap the whole thing inside a tidy Docker container so your app is travel-ready and prepared to host wherever you like. Class dismissed!

Remote VS Office - Wrong Question? | #Workstatus

The workplace debate has changed, but the mistake remains the same. We keep looking for simpler answers: Remote = better. Office = better. But productivity has never been that simple. The hardest part of managing modern teams isn’t knowing where people are working. It’s understanding why projects slow down, where time gets lost, and what decisions need to happen next. Maybe the next productivity breakthrough isn’t more tracking. Maybe it’s better visibility.

How to Automate Employee Offboarding Without Security Gaps

When an employee’s final working day is recorded in the HR system, the offboarding process has only just begun. IT must remove access, equipment needs to be returned, HR has to schedule the exit interview, benefits teams may need to send a COBRA notification, and final documents must be completed. When these steps are handled separately and manually, important actions can be missed. So, what is employee offboarding automation?

Nifty: AI Workflow Builder

Describe the work you manage and Nifty builds the project around it: the statuses, the lists, and custom fields already set to the right type. In this video we build a real project from a single sentence, walk through the preview, and change everything before creating it. What's covered Why it is useful Setting up a project usually means renaming columns, adding lists, creating the fields you need, then remembering the one you forgot. This does that part for you, and nothing is committed until you press Create Project. Everything stays editable afterwards.

Custom objects templates: Launch common data models faster | What's New

Bring product, order, contract, project, or subscription data into Zendesk faster with prebuilt custom object templates. Instead of starting from scratch, use ready-made objects with predefined fields and relationships designed around common use cases. Templates give you a structured starting point that you can tailor to your needs—reducing manual data modeling and accelerating setup. Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.

The long death of billable hours: What's keeping a "broken" system alive?

Reframe Expert Round-ups bring together some of the leading voices reshaping agency and consulting in the age of AI. Each month we tackle one of the industry’s most charged questions and ask our guest experts to give their honest, unfiltered takes. We aren’t here to give you identical, PR-polished, best practice answers. We’re here to help you navigate the messy middle – including the good, the bad and the ugly. The billable hour model has been under pressure for a long time.

From messy discovery notes to a scoped PRD: how Miyagami uses AI Flows to keep context alive across the PDLC

Alicia Calderon is Design Strategy Lead at Miyagami, a software agency in Amsterdam, where she oversees discovery and design for client projects. In collaboration with their Sales, PM, Design and Delivery teams, she built a Miro template that turns raw discovery sessions into a scoped PRD and product diagram, keeping one source of truth across an AI-heavy product development lifecycle workflow. Here’s how it works, and a template you can clone.