Teams | Collaboration | Customer Service | Project Management

Introducing - Feature Focus for Zoho Projects

Something's brewing that needs your attention, and it isn't just your coffee. Introducing Feature Focus, a series that brings to you a round-up of all the features in Zoho Projects that you know and love, with a focus on the whats, the hows and the whys in bite-sized, digestible portions for you to consume at your own pace.

AI-Fueled Employee Monitoring: The Key to Enhancing Employee Productivity

Have you considered what your workdays would be like if you had a personal productivity manager who could make work incredibly productive and efficient at the same time? Buckle up, because we’re about to enter the world of AI-powered employee monitoring, where productivity meets technology in the coolest way possible.

The power of project management benchmarking

Ever wondered why some projects seem to glide effortlessly to success, while others seem to hit every bump in the road? The answer might lie in the power of benchmarking. As the legendary management consultant Peter Drucker once said: “What a business needs most for its decisions — especially its strategic ones — is data about what goes on outside it. Only outside a business are there results, opportunities, and threats.”

Why Do You Need a Centralized Repository in Teams for Your Resources?

With the introduction of new technology, companies are meticulously handpicking the best applications that could offer the most convenience as they fully embrace digitalization. When it comes to meetings, a leader naturally is Microsoft’s Office suite.

Beyond the Surface: Exploring the Layers of True Productivity

Let’s start with a simple question: What is productivity? The term comes from “product,” which basically means something that’s created. But in the world of work and personal growth, productivity has grown into something much bigger. It’s about the efficiency and effectiveness with which tasks are completed. It’s about the balance between the quality and quantity of work, and the time and resources used to achieve it.

In-App Messages vs Push Notifications: The Differences and When to Use Them

In both the Android and iOS ecosystems, push notifications have carved out a place as effective tools to capture users’ attention and draw them back into your app. Yet, beyond the mobile realm, browser and desktop notifications serve as their underexplored counterparts. They, too, can be leveraged to maintain user engagement and interaction, particularly within the context of web applications.

Canned Responses for Help Desk

Canned responses are a must-have tool for any help desk system. Canned responses are pre-written responses you can use to reply to questions and issues received from your customers. Canned responses can make your agent’s life easier and save your company time and money. When done effectively, canned responses can also boost your customer support. In today’s article we will go over canned responses, their benefits, as well as examples and best practices for using them.

Payroll Hours Tracker (3 Options)

An effective payroll hours tracker can: If you are searching for the best payroll apps and time tracking software on the market, you’ve come to the right place. There are plenty of user-friendly time tracker solutions available that can connect with your go-to payroll provider. You can say a firm “goodbye” to endless Excel spreadsheets and CSV to monitor work time across your workforce.