Teams | Collaboration | Customer Service | Project Management

Revolutionizing Customer Service

Today marks a milestone in our journey of innovation and customer-centricity: Luware has been honored with the Microsoft Swiss Partner of the Year Award for Transformation & Innovation. More than an accolade, this recognition reflects how we are reshaping customer service for the digital age, and it underscores the trust and support we’ve received from Microsoft Switzerland.

3 Data Signals That Predict Employee Burnout 6 Weeks Early (And How To Act On Them)

Key Takeaways A few months ago, one of my best engineers just went AWOL for a month due to burnout. It gave me the shocking revelation about how inefficient I was in managing my team. Since then, I have never overlooked burnout prevention and treated it like a measurable system. Here are the 3 data signals I trust most to nip it in the bud!

How Virtual Assistants Prove Their Worth with Transparent Productivity Metrics

In our company, virtual assistants were often the most doubted and overlooked members of the team. Their work was scattered across calls, emails, and updates, and we had no way to truly measure its value. They were working, but there was no recognition until they took an incredible initiative. They built their own transparent productivity metrics that they could track and measure. Over time, it allowed us to visualise how every effort of their team puts our company one step forward.

Top 10 Best Employee Monitoring Software for Mac & Windows

Are you looking for the best employee monitoring software for Mac and Windows? You are at the right place. Although there are CCTVs placed all around your organization, you can’t be too careful. Thus, a closer look at what your employees are doing and when is necessary to build authority, accountability, responsibility, and transparency. However, which software solution must you choose to monitor and maximize employee efficiency and productivity?

Canvas 25 Recap: Miro's AI Innovation Workspace Launch

On October 14th, thousands gathered at Brooklyn's Domino Sugar Factory for Canvas 25, Miro's biggest event of the year. See the highlights from a day packed with product announcements, live demos, and insights from Miro's leadership team on how AI is transforming team collaboration. From new Miro AI features to platform updates that help teams work faster and smarter, Canvas 25 showcased what's next for the AI innovation workspace.

Why 2026 is the right time for tool consolidation

As Q4 budget planning hits full stride, IT leaders face a familiar issue: The pressure to do more with less while simultaneously preparing for transformative initiatives like AI adoption. But before rushing to fund the next wave of innovation, there’s a more fundamental question to answer: Is your current tech stack helping or hindering your ability to execute? The answer, for most enterprises, is uncomfortable.