Teams | Collaboration | Customer Service | Project Management

Dashboards

Complete Guide to Zendesk Pricing

Could you save money on your Zendesk Plan? Zendesk is often the go-to choice for businesses seeking a robust customer support tool. But navigating their extensive range of plans and pricing options can feel overwhelming. Don’t worry—we’ve got you covered. In this guide, we’ll unravel Zendesk's pricing plans to help you understand how they match up against your team’s needs. We'll help you understand which Zendesk tier works for different kinds of organizations.

The best way to refresh Zendesk reports automatically

If you spend a lot of time reporting in Zendesk, or using Zendesk Explore, then you will have noticed the platform doesn’t always show you the most up-to-date metrics. That’s because Zendesk Explore doesn’t include an auto-refresh feature for its analytics views and reports. In this article, we’ll explain how you can solve this problem, with live dashboards that auto refresh.

How to auto refresh Zendesk reports

If you spend a lot of time reporting in Zendesk, or using Zendesk Explore, then you will have noticed the platform doesn’t always show you the most up-to-date metrics. That’s because Zendesk Explore doesn’t include an auto-refresh feature for its analytics views and reports. In this article, we’ll explain how you can solve this problem, with live dashboards that auto refresh.

4 ways to simplify your Zendesk reporting

When it comes to Zendesk Explore and reporting in Zendesk, there's no denying Zendesk’s power in analyzing customer data and uncovering insights. However, even experienced users will acknowledge that Zendesk Explore can be complex to understand, and challenging to master. Perhaps you’re new to Zendesk, or are a long-time Zendesk user who’s recently been tasked with new reporting responsibilities?