Customer Experience in BFSI - #FreshThink
Check out the video where BFSI leaders answer to what Customer Experience means to them.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
The Art of Customer Experience
In any organization, it's important to have the right customer experience strategy. Here's Beth with 'The Art of Customer experience'.
How Customer Expectations Changed Over The Years In BFSI - #FreshThink
This year at IAMAI FintechX, we interviewed a few BFSI Industry leaders and here's what they have to say about Customer Expectations.
WTF is Zendesk?
Get the lowdown on where Zendesk started, and how it's making business software for customer engagement cool.
Zendesk Launches Workflow and Collaboration Tools to Help Enterprises Deliver Better Customer Experience at Scale
LONDON–June 7, 2018–As part of its continued growth in the enterprise market, Zendesk, Inc. (NYSE: ZEN) today launched new collaboration and workflow tools designed to help large companies respond to customer needs quickly and easily.
Integrating applications with OneDesk using Zapier
OneDesk is software for project management, and helpdesk. This video shows an example of connecting OneDesk with another application using the Zapier platform.
Agile project management with OneDesk
OneDesk is software that combines project management and helpdesk. This video covers some basics of using OneDesk for Agile Project Management.
Support agents can improve the ecommerce experience
In the world of ecommerce consumer decisions are made in seconds. Whether it’s a first impression, purchasing decision, or change of heart—seconds can make or break a customer outcome. It’s no coincidence that within seconds of making a buying decision, I can complete the purchasing process online. With the click of a button, voice command, or automated subscription—I can’t spend my money any faster or easier.
Welcome to OneDesk
OneDesk is the perfect blend of helpdesk and project management in a single application.
Providing support on multiple channels in multiple languages
Just the other day, as I was scrolling through my never-ending reading list, I stumbled upon an article on customer experience which made me raise my eyebrows. If it weren’t for two of my three mischievous puppies picking a fight over a dirty sock, I would have probably emailed the author.