Teams | Collaboration | Customer Service | Project Management

For centuries, the story of workplace technology has been one of efficiency and automation at the expense of human experience. Machines took over repetitive tasks, data was centralized and analyzed at unprecedented speeds, and collaboration moved to the cloud. But for all these advances, something was lost along the way: the humanity of work.

The recent cyber attacks targeting WhatsApp accounts of government officials worldwide highlight the dangers of using consumer-grade communication tools for sensitive roles. These breaches reveal critical vulnerabilities that cybercriminals are taking advantage of more frequently. It's time for government entities to rethink their communication protocols and prioritize security.

Does your business have enough employees on hand for every project in the pipeline? To get an accurate answer, you need to know your resource availability. Learn the basics and improve project planning with our resource availability guide, which covers the four key factors that affect this metric, how to calculate it, and tips to accurately track it over time.

When building out project plans, do you ever say to yourself “I’m not sure who yet will take on this work, but I just know I need a Senior Designer.”? You’re looking for some way to map out and quantify the work, but you don’t want to get caught up in the details of team assignment? Enter Placeholders—a project-specific, Role-based unnamed resource that allows you to plan work without needing to assign a specific person right away.

A project calendar gives you a bird’s-eye view of the overall project schedule so you can see when different project tasks are due. With a solid project planning calendar in place, you’ll stay informed and know exactly what you are doing today, next week, and beyond. Learn the different types of project calendars and how to create your own.

Tracking employee work hours can help businesses measure employee productivity, make better estimates for multiple projects, and manage payroll. That’s why most freelancers, startups, and large businesses turn to time tracking software. But if you’re on a limited budget and want a flexible tool that adapts to your business needs, open source time tracking software can be your solution. An open source tool is usually free to use and is available without a commercial license.

It has become increasingly challenging to monitor and assess employee productivity, attendance, and software use. That’s why implementing employee monitoring software can prove invaluable whether you have an office-based, hybrid, or remote workforce. According to Verified Market Research, the employee monitoring software market is expected to grow by 11.10% annually, increasing from $627.93 million in 2023 to $1.73 billion by 2031.

Is productivity tracking software driving success or destroying trust in the workplace? The pandemic reshaped the way we work—and left businesses wondering how to adapt to this new normal. The sudden shift to remote work in 2020 transformed the workplace. . Overnight, dining tables became desks for laptops; meetings moved to video calls, and work-life boundaries blurred.

Workforce management (WFM) is a set of techniques used to improve internal processes, drive efficiency, and create a more enjoyable place to work. If your team productivity needs a boost, WFM may be your solution. Looking to improve team productivity and overall performance? Workforce management can streamline your team’s workflow and operational costs. That leads to enhanced efficiency, better employee engagement, and higher team morale.

If hiring freezes are on your mind, you’re not alone. Although hiring freezes can help protect your company and existing employees against financial uncertainty, they can also cause anxiety. If your company announced a hiring freeze (or if current market conditions are causing workplace stress), it’s important to lead with empathy and find ways to support your team as you navigate uncertain waters together.