Teams | Collaboration | Customer Service | Project Management

atlassian

Don't outsource the spark: how to balance human thinking and AI

Sep 21, 2026 By Dr. Molly Sands In Atlassian
Brainstorming at the start of a project is hard. Who hasn’t stared at a blank document, wondering how to begin? Reaching for AI can feel like an easy way to get started, especially at first. But at Atlassian, we believe that AI should amplify human judgment, not replace it. The Teamwork Lab wanted to investigate when it’s most effective to introduce AI into the brainstorming process. Does the timing of AI introduction affect a team’s creativity?
Read Post

What Is On-Premise Software? | On-Premise vs Cloud Explained #Shorts

Sep 21, 2026 By Troop Messenger In Troop Messenger
What exactly is on-premise software, and how is it different from cloud or SaaS? On-premise software is installed, hosted, and managed on a company’s own servers and infrastructure. This gives organizations control over their environment, including software management, security, updates, and maintenance. In this short video, learn: What on-premise software means How on-premise infrastructure works Who manages security and updates On-premise vs cloud/SaaS Why infrastructure control matters for businesses.
View Video

How Zendesk Specialized AI Agents automate refund requests and sales out of the box

Sep 21, 2026 By Zendesk In Zendesk
Your business isn’t generic — and your AI agents shouldn’t be either. In this demo, Mike Keohane (Senior Director, Product Management) breaks down how Zendesk Specialized AI Agents — like the Refund Agent — come ready out of the box to deliver real, fast results for your customers. Instead of handoffs or starting over, Zendesk Specialized AI Agents instantly understand customer requests and seamlessly handle multi-system workflows in real time.
View Video
time doctor

What AI can do in performance management, and what it can't.

Sep 21, 2026 By Time Doctor In Time Doctor
Performance management has been broken in most organizations for a long time. It was designed for offices, where managers could track progress through proximity and ambient visibility. Remote work removed the ambient visibility. AI is now removing the need for most traditional performance proxies.
Read Post
CurrentWare

Remote Employee Productivity Benchmarking 2026: Activity Signals vs. Burnout Risk

Sep 21, 2026 By Mike Noseworthy In CurrentWare
As distributed and hybrid work become the default operating model in 2026, a new productivity dilemma is emerging for organizations: How can organizations measure remote employee productivity without setting up a system that causes exactly the opposite- a loss of focus, engagement and sustainable performance? Productivity monitoring tools have long relied on visible activity.
Read Post
troop messenger

The Offboarding Test: Can Your Messaging Workflow Survive When Someone Leaves?

Sep 21, 2026 By NYS Surya Kiran In Troop Messenger
Most communication problems stay hidden while the right people are still around. A project manager knows where the final contract lives. A contractor remembers which client group is still active. Someone on the sales team knows why a supplier was moved to a different thread. None of it feels fragile, because the people carrying the context are still one message away.
Read Post
chanty

Switching from Slack to Chanty is Simple: A Detailed Guide on Data Migration

Sep 21, 2026 By Lisa Hodun In Chanty
The thing nobody says out loud during a tool migration is the real fear underneath it: what if we lose everything? Years of conversations, decisions buried in threads, the context that makes a team actually understand itself – gone in one messy export. And it’s not just a technical worry. If you’re the one making this call, you’re carrying more than a checklist.
Read Post
wanywhere

Online Timesheet Software and The Real Cost of Manual Logs

Sep 18, 2026 By wAnywhere In wAnywhere
Manual timesheets look free but aren’t. The real cost hides in employee entry time, manager follow-ups, payroll corrections, missed billable hours, delayed approvals, and poor workforce visibility, costs that grow as headcount scales. Online timesheets doesn’t just digitize the spreadsheet; it removes the manual work sitting around it, and wAnywhere automates that entire process end to end.
Read Post
atlassian

How Content Technology is powering Atlassian's AI quality

Sep 18, 2026 By Libby Varcoe - In Atlassian
AI can sound confident about almost anything. The challenge is making sure it’s right. At Atlassian, Content Technologists are building the systems, standards, and structures that help AI deliver better outputs, removing the burden from our customers of knowing what information to trust.
Read Post

Copyright © 2026 OpsMatters™. All rights reserved.