Teams | Collaboration | Customer Service | Project Management

Promote Employee Accountability Through Time Tracking

Fostering a culture of employee accountability can transform your company into a scalable powerhouse. Effective time tracking can boost performance while avoiding micromanagement. Let’s dive into practical strategies to empower your team, boost productivity, and encourage an environment of mutual respect and growth.

Smart Contracts For Businesses: 5 Case Studies in 2025

Smart contracts are self-executing agreements in which the terms and conditions are embedded directly within code, operating on blockchain networks. By removing the need for intermediaries, smart contracts enhance efficiency, security, and transparency in business operations. Their implementation allows businesses to automate transactions, bolster data integrity, and streamline workflows.

Project dashboards: What they are, why they matter, and the different types

Managing a project can be overwhelming, but with the right tools, it doesn’t have to be. Project dashboards give you a real-time, visual snapshot of your project’s progress, helping teams stay organized, track key metrics, and make smarter decisions. Whether you're managing project timelines, budgets, or resources, a project dashboard keeps everything in one place, saving time and improving productivity.

Workflow: How to make a reopened ticket unassigned

Learn how to use Zendesk triggers to reset the assignee field when a customer reopens a solved ticket. Ensure efficient ticket routing. Where can I ask questions? Head to the Zendesk Community, our online discussion space where you can ask questions, post product feedback, share tips, and talk with other users worldwide, 24/7.

Simpplr launches first fully integrated enterprise search solution within an intranet

Simpplr One is the only integrated solution that combines AI-powered enterprise search, smart answers and recommended actions within an intranet. Employees can now seamlessly search and find information across multiple systems through a single, intuitive interface. The growing challenges organizations face with information overload, disconnected systems and scattered knowledge sources directly affect employees in terms of decreased productivity, wasted time and frustration.