If you’re using Troop Messenger just for the basic collaboration services, then I would say you’ve just explored a small portion of its facilities and features. Troop Messenger works fast and better and is the perfect choice for building stronger teams when compared to its counterpart Microsoft Teams. It stands unique in its way with the new-gen chat capabilities, modern calling, and conferencing solutions, and workable features that boost productivity at work.

Element Matrix Services lets you pick up the Slack between Teams... Element Matrix Services now offers fully managed bridges for both Microsoft Teams and Slack, so Element (or any other Matrix-based app) can integrate with either service. Connect Element to both, and you can integrate Slack and Microsoft Teams via Matrix.

There’s an oft-cited stat that text messages from businesses have a 98 percent open rate, but there’s a lot more to business texting than just outbounding customers. Customer service has been transformed by messaging. In 2020, support requests surged over messaging apps, with WhatsApp seeing 101 percent growth from the previous year. Only 15 percent of surveyed customers said they preferred to use SMS as a customer support channel when available. The lesson?

Every month, Developer Advocate Aydrian Howard brings together a team of Courier engineers on Courier Live to discuss which updates recently made it into production, what is happening with the features in beta, and what to expect from the product and team in the near future.

The value of Mattermost is significantly enhanced with third-party tool integrations and customization. Today, we are releasing the developer preview of a new Apps Framework for creating application integrations and customized workflows. The Apps Framework complements the existing ecosystem of plugins and allows apps to be written in any language and deployed with serverless hosting.

Team - Together Everyone can Achieve More, whoever quoted it certainly implied about the whole team working together with a team spirit, but with the new age modern world along with team spirit inevitably best collaboration software tools must be aligned to achieve more. With the ongoing unfortunate pandemic period, from giant companies to micro-companies, had to adapt to new or multiple collaboration software tools to continue their workflow from the remote workplace without causing any trouble.

Mattermost v5.35 is generally available today. Incident Collaboration: Ad hoc tasks, stakeholder overview, and more (Cloud and E20 Edition). We are excited to release multiple new features for the Incident Collaboration product:

When communicating in groups, collaborating at work, or talking in online communities it's common to want to talk about a range of topics with the same set of people. We want to improve Element to make it easier to do that. Most people either painstakingly create multiple rooms and send invites to each one individually, or they brave our old and unloved Communities feature and hit its many limitations.

Back in early 2018, I embarked on a side gig with a few partners - the idea was to make ridesharing socially engaging and fun. We made a ton of mistakes and never really got the product off the launchpad, however in retrospect, the biggest mistakes we made were wasting precious time in writing code for authentication and authorization as well as user notifications. We learned to focus on customer value the hard way.