Teams | Collaboration | Customer Service | Project Management

OneDesk - Getting Started: Teams

Jul 13, 2021 By OneDesk In OneDesk
OneDesk lets you organize your internal users into Teams, allowing you to share projects with one or more teams of users at once or communicating with a whole team. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.
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How do we do analytics in a hyper-growth environment?

Jul 12, 2021 By Miro In Miro
Miro's Head of Growth and Head of Product Analytics shares their approaches for building analytics disciplines at a fast-growing tech company to create a niche market in the business-to-consumer-to-business (B2C2B) productivity space. By comparing two analytics areas — product and growth — we discuss a centralized-embedded organizational approach, roles and career trajectories, stakeholder management, and prioritization practices.
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OneDesk - Getting Started: Integrations

Jul 12, 2021 By OneDesk In OneDesk
You can integrate OneDesk’s helpdesk and project management software with many popular web applications, allowing you to centralize and optimize your work. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.
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OneDesk - Getting Started: Customer Apps

Jul 12, 2021 By OneDesk In OneDesk
OneDesk gives you several customer-facing applications that you can put on your website, giving your customers different ways to communicate with you. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.
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OneDesk - Getting Started: Users & Customers

Jul 12, 2021 By OneDesk In OneDesk
OneDesk allows you to better manage and communicate with your users and customers with many helpful features. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.
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Rules for Engagement: What I Learned From Leading Over 200 Meetups

Jul 9, 2021 By Miro In Miro
After more than a year of working from home, many people are suffering from digital fatigue. And while online meetings can have plenty of drawbacks, great leaders like Jurgen Apello have turned these challenges into opportunities for innovation. As an entrepreneur, author, and organizational agility expert, Jurgen has successfully led 230 online workshops in just six months, helping leaders accelerate lean and agile business growth. He accomplished this amazing task by turning his traditional in-person workshops into online, self-paced programs in Miro and Zoom. Learn how Jurgen inspires connection and co-creates as a team during online meetings and workshops.
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Making Meetings More Human With Miro and Zoom

Jul 9, 2021 By Miro In Miro
Leaders from Miro and Zoom discuss the evolution of online meetings over the past year, and look ahead at the future of team collaboration. Learn best practices for bringing your Zoom meeting to life, and see how to use Miro and Zoom together to solve video call challenges. Plus, you’ll get an exclusive look at new Miro features for facilitators that will transform your online meetings and workshop experience.
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When everything is important: Effective prioritization for product managers

Jul 8, 2021 By Miro In Miro
To be an effective product manager, you must constantly evolve what, how, and why you prioritize. During this talk, Yuliya Malysh, Head of Self-Serve Business and Growth at Miro, shares the mental models and approaches that help her and the Miro team prioritize under pressure when everything is urgent and important. Want more Miro in your feed? Please LIKE and SUBSCRIBE. You can click the bell to get notified about new videos.
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