Teams | Collaboration | Customer Service | Project Management

Workflow: How to send satisfaction surveys when tickets get solved

Learn how to send Zendesk satisfaction surveys immediately after tickets are solved by deactivating default automation and creating a custom trigger. Timestamps: Where can I ask questions? Head to The Zendesk Community, our online discussion space where you can ask questions, post product feedback, share tips, and talk with other users worldwide, 24/7.

Top 15 Best Workforce Management Software & Tools in 2024 | Latest Trends in Workforce | #software

15 Best Workforce Management Software Tools Full Software Unlock the full potential of your team with our ultimate guide to Workforce Management! In this video, we dive into essential strategies for optimizing team performance, scheduling, and resource allocation. Learn how to streamline workflows, enhance productivity, and effectively manage your workforce using cutting-edge tools and best practices. Perfect for managers and HR professionals looking to improve their team’s efficiency and satisfaction.

How do I create a report containing all the tickets created in the last 30 days?

Master creating custom reports in Zendesk Explore. Learn to select datasets, apply filters, visualize data, and save your report. Where can I ask questions? Head to The Zendesk Community, our online discussion space where you can ask questions, post product feedback, share tips, and talk with other users worldwide, 24/7.

Boost Your Team's Productivity with us | Employee Monitoring Software

Want to know how your employees are spending their time at work? Time Champ’s Productivity feature lets you track time spent on apps and websites, so you can see what’s helping and what’s distracting. Set which apps are productive for each role and get real-time insights to keep your team on track. Let’s make work more efficient and productive!

How to Asana | Getting started

Welcome to Asana. Let's get you started in just a few minutes. Everything starts with a project. Create one from scratch, use a premade template, or import an existing spreadsheet. With your project created, it's time to add tasks. The actionable, bite-sized pieces of work needed to get your project done. Give every task an assignee and due date so it's clear who's doing what by when.

How to Asana | Asana hierarchy

Asana is the only work management platform that connects all of your team's work. From big goals, down to the day-to-day tasks needed to achieve them. Everything starts with projects and tasks. Whether you're launching a product, handling work requests, or managing a marketing campaign, Each initiative lives within a project. Projects are made up of tasks. Actionable, bite-sized pieces of work. Assign tasks to team members and set due dates to keep everything on track.

How to Asana | Plan your day

Plan your day the Asana way with My Tasks and Inbox. Rather than tracking to-dos in emails or your head, start by visualizing your day's work in My Tasks. Here, you'll see all the tasks assigned to you across every project in your organization. Create new tasks for work you need to get done, organize your tasks with sections, or group them by things like due date or project. And choose your favorite view. Open the detail pane to find all the context you need to start working. And when you're done, complete the task.

How to Asana | Navigating Asana

New to Asana? Let's take a quick tour. From the top bar, you can access your settings, search for work, or create new items. Use the sidebar to move between different spaces in Asana, and invite teammates. Star important items to add them to your sidebar, and collapse it if you need more room. From any project, click on the right side of a task to see its details and add comments. Focus on today's task by using full-screen mode.