Learn how to send Zendesk satisfaction surveys immediately after tickets are solved by deactivating default automation and creating a custom trigger.

Timestamps:

00:00 - Intro

00:28 - Disable default automation

01:04 - Create the trigger

Where can I ask questions?
Head to The Zendesk Community, our online discussion space where you can ask questions, post product feedback, share tips, and talk with other users worldwide, 24/7.
https://support.zendesk.com/hc/en-us/community/topics