Teams | Collaboration | Customer Service | Project Management

Goal Management: All You Need To Know

Everyone has goals, from small personal ones to big professional ones. But managing these goals can be daunting and time-consuming. You may have the best of intentions and the most ambitious desires, but if you don’t have a system in place to track and manage your objectives, you won’t get very far. This is where goal management comes in.

The perfect project status report template for agencies

One key element of project management is keeping team members and key stakeholders continually updated on project progress. For large projects and teams, though, keeping everyone in the loop regarding the project's status is often easier said than done. This is especially true when you consider that 60% of project managers are running between two and five projects simultaneously, while 15% are running 10 or more projects at once.

Overservicing: What it is and 6 techniques to avoid it

We often talk about the importance of customer service to today’s discerning customers. And while it’s true that we can't overstate the value of excellent customer service, it’s also true that there’s too much of a good thing when servicing customers. It’s called “overservicing,” and it can lead to diminishing returns for bottom-line-minded companies.

Leading Through Difficult Times: Top Tips for Managers

Leadership is not a prize you can get from a cereal box. It takes hard work, determination, and a strong vision to be an effective leader. On top of that leadership is even more crucial for success during hard times, as it shows you how to lead through the ups and downs of life. As a manager, you must provide guidance and support to your team, especially during challenging moments. In this blog post, we will discuss top tips for leading your team through a rough patch. Keep reading!

A Beginners Guide to Process-Based Management

Process-based management is a type of business model that focuses on the structure and organization of processes within an organization. It seeks to identify, measure, monitor, and analyze how each process contributes to the overall effectiveness of the company. Process-based management can lead to improved efficiency, cost savings, and improved customer satisfaction. It also helps organizations better understand their operations and create better strategies for future growth.

Top 10 Project Management Tools for Every Project Manager in 2023

Project management tools are means of achieving goals like planning, tracking, and managing a project to fulfill desired organizational targets within a set timeframe. An easy-customize tool is a software set that can be customized to meet the needs of a given project.

How to improve your agency's sales close rate

There are a lot of important metrics for agencies to track, and monitoring them is key to optimizing how you close deals. Your agency’s sales closing ratio is one metric that can tell you a lot about how effective you are at onboarding new clients — or converting qualified leads into new clients.

Global marketing agency automates 22 workflow steps with Scoro

Award-winning, LA-based NCompass is a global, independent, women-owned business with over two decades of experience. Today, NCompass has grown into a full-service brand engagement and marketing solutions agency, serving Fortune 200 brands across entertainment and CPG, as well as lifestyle and esports brands.