Teams | Collaboration | Customer Service | Project Management

Window-sitting: A workplace phenomenon

In the dynamic landscape of today’s business world, the term “window-sitting” has emerged as a relevant issue affecting both employees and organizations. This phenomenon refers to work environments where staff members find themselves uncertain about their professional futures, often due to factors such as skill depreciation, organizational structural changes, and recurring roles.

17 Fireable Offenses: Top Reasons to Fire Someone

In the dynamic world of employment, certain actions and behaviors can lead to the termination of an individual’s position. It is crucial for both employees and employers to understand what constitutes a fireable offense in the workplace. This comprehensive guide will explore the top 17 reasons why companies may choose to dismiss employees, ranging from poor performance and attendance issues to more serious violations such as dishonesty, harassment, and safety breaches.

Bosses strongly prefer remote work, yet they are still urging employees to return to the office.

A recent survey conducted by software company Checkr indicates an unexpected development in the remote work debate: 68% of managers, including CEOs, middle managers, and business owners, favor remote work, compared to just 48% of workers. In spite of this, many businesses continue to enforce return-to-office (RTO) policies.

4 steps to create an effective employee onboarding process

An onboarding process is a structured approach to welcome new hires and set them up for success. When done right, onboarding helps new employees learn quickly, grow in their roles, and understand why their work matters. Learn about the benefits of great onboarding and how to achieve them, plus create your own onboarding process with four simple steps.

Free SOP template: A standard operating procedures guide

Standard operating procedures (SOPs) map out how your company or team performs a specific procedure or work process. You can use SOPs to improve communication and consistency among team members and make training easier for new hires. Read on to learn how to write an SOP. The most efficient teams have processes for everything, from best practices to naming company file folders. Teams perform these processes routinely and get better at them over time.

AI in accounting: Balancing automation and the human touch

Nick Sinclair, Founder & Managing Director of TOA Global, and host Liam Martin discussed the changing accounting landscape and how artificial intelligence (AI) is changing the sector in a recent episode of the Future Workforce podcast. This conversation illuminated the fine line that accounting must walk between automation and the essential human touch.

Timeboxing: The goal-oriented time management technique

Timeboxing is a simple but efficient time management method where you set an allotted time to work on a task, then evaluate your progress afterward. This gives you valuable control over your schedule. Because the timeboxing technique is so versatile, you can apply it to both project management tasks and your day-to-day to-do lists. We’ve all had that 30-minute task that spirals out of control and takes up a whole day’s work.

Employee well-being and mental health in remote BPO settings

Since the pandemic forced the world indoors, many people have embraced this new age of remote work and the benefits it has brought. Lots of companies now offer wholly or partially remote work environments as there is a high demand from workers for more control and flexibility over both where and when they work.

How to create a perceptual map: Perceptual mapping template

A perceptual map is a chart used to illustrate where a product or brand and its competitors are positioned according to consumer perception. Learn how your brand can unlock industry insights through perceptual maps and identify paths into new marketplaces. When it comes to positioning your brand or product in the marketplace, consumer perception is king. But for marketers, it can be difficult to distinguish between your actual position and where you perceive yourself to be.

How to Fire Employees Legally

Firing an employee is never an easy task, but it is sometimes necessary for the success and well-being of a company. However, it is important to understand the legal considerations and steps involved in terminating an employee to avoid any legal issues that may arise. Knowing how to properly fire an employee can help protect the company and ensure a smooth transition for all parties involved.