Teams | Collaboration | Customer Service | Project Management

zulip

Buyer beware: Who owns your Slack history?

Jul 24, 2025 By Alya Abbott In Zulip
There’s a new camera app that you’ll just love! Here’s the FAQ for SnatchCam: Sounds crazy, right? The content you created being held hostage by the tool you used to create it — who’d agree to such a thing? Anyone who signs up for Slack, it turns out. In this post, we’ll explore how Slack’s policies treat the messages that you send in Slack just like the imaginary SnatchCam treats your photos.
Read Post
miro

What does tool consolidation mean in the era of AI?

Jul 24, 2025 By Matt Bochenski In Miro
The promise of AI in the workplace has long been framed around automation—letting machines handle repetitive tasks so humans can focus on higher-value work. But our latest research reveals a more nuanced reality: While 61% of knowledge workers feel excited about AI’s potential, the biggest gains aren’t coming from what AI does alone, but from how it enhances human collaboration. This shift has profound implications for tool consolidation strategies.
Read Post
rocket.chat

How to ensure communication security: 8 proven strategies for protecting organizational data

Jul 23, 2025 By Sara Ana Cemazar In Rocket.Chat
Data breach costs average $4.44 million globally in 2025, making communication security a critical business priority. Organizations must implement comprehensive security strategies that address both technical controls and human factors.
Read Post
zendesk

ITSM vs. ESM: Differences between IT and enterprise service management

Jul 23, 2025 By Zendesk In Zendesk
Evaluating tools for employee service management can lead to a debate between ITSM vs. ESM as organisations look to optimise individual Employee Experiences. While both approaches aim to streamline service delivery and enhance team efficiency, they serve different scopes and purposes. Understanding these distinctions is crucial to making an informed decision on a solution that aligns with your service delivery goals and employee satisfaction objectives.
Read Post
CurrentWare

How to Talk to an Employee About Excessive Absenteeism

Jul 23, 2025 By CurrentWare In CurrentWare
According to the CDC Foundation, productivity losses related to absenteeism costs employers $225.8 Billion each year, or $1,685 per employee. Excessive absenteeism in the workplace negatively affects workload distribution, team morale, and performance goals. To minimize the negative impact of absenteeism, it’s crucial to talk to employees about excessive absenteeism as soon as possible.
Read Post
Integrating Renewable Tech for Smarter, Greener Storage Facilities

Integrating Renewable Tech for Smarter, Greener Storage Facilities

Jul 23, 2025 By TeamRelated In TeamRelated
Storage depots are getting intelligent and sustainable by embracing renewable technologies. With the help of solar panels, energy-efficient architecture, and water-conservation measures, the depots minimize the environmental effect and save on expenditure. The transition is beneficial both to the world and the customers by providing them with sustainable storage solutions in harmony with the values they hold about being green. Adding renewable tech is a savvy approach to addressing increasing demands for energy efficiency and sustainability in the storage business.
Read Post
element

Reality bites the UK government's push to undermine end-to-end encryption

Jul 22, 2025 By Steve Loynes In Element
The UK government’s push to force Apple to backdoor its end-to-end encryption always looked like a miscalculation; both as a policy and politically. The Financial Times’ front page reports that, facing heavy pressure from Washington, the UK government is scrambling for a diplomatic exit from its flawed stance on end-to-end encryption (E2EE) and using its Investigatory Powers Act to allegedly* issue a Technical Capability Notice (TCN) on Apple.
Read Post

Copyright © 2026 OpsMatters™. All rights reserved.