Teams | Collaboration | Customer Service | Project Management

Jovana, a Senior Technical Evangelist at Atlassian, sits down with Victor, a Platform Engineer on the Atlassian cloud infrastructure team, to discuss the real impact of using Rovo Dev in Victor’s day-to-day. Victor shares how his team leveraged Rovo Dev to overcome a significant challenge in GCP cloud resource emulation, transforming a process that would have taken weeks into one that took only a few hours.

Join Jovana, a Senior Technical Evangelist at Atlassian, and Matt, a Senior Engineering Manager and the lead behind Rovo Dev for Jira, as they discuss how Atlassian Rovo is changing the way engineering teams manage tasks and distractions. In this video, Matt demonstrates how Rovo Dev can help engineering managers shield their teams from time-consuming interruptions by automating routine tasks directly within Jira.

Imagine adding your newborn to a dental plan… and almost missing the deadline. In this video, you’ll see a real HR AI Agent use case where an AI chatbot ensures newborn dental enrollment is completed on time without manual errors, missed deadlines, or back-and-forth with HR. This is not just a chatbot. This is how modern AI Agents for HR handle critical life-event workflows with precision.

Every business has support issues that don’t fit neatly into prebuilt categories. Custom intent categories let admins define intents, categories, and subcategories that reflect their unique support needs. By customizing how tickets are classified, intelligent triage can more accurately predict what incoming requests are about—helping teams organize work and route tickets more effectively. Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.