Teams | Collaboration | Customer Service | Project Management

Workstatus Updates v6.17: Resource Utilization, Client Portal Phase 2 & Smarter Project Workflows

Jun 22, 2026 By Workstatus In WorkStatus
Your projects are moving. Your teams are working. But do you have complete visibility into resource utilization, client collaboration, and project execution? In this release, Workstatus introduces powerful new capabilities designed to help organizations improve planning, collaboration, and operational visibility. In this video, you'll see: Whether you're managing projects, resources, clients, or operations, these updates help teams make better decisions, improve collaboration, and stay aligned across every stage of delivery.
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workativ

What Is an AI Agent for HR? A Practical Guide for Modern HR Teams

Jun 22, 2026 By Deepa Majumder In Workativ
HR teams are under pressure to support employees faster without turning every question, request, or approval into manual work. Employees want quick answers about leave, payroll, benefits, onboarding, policies, documents, and workplace processes. Managers need guidance on approvals, transfers, onboarding tasks, and employee requests. HR teams, meanwhile, are expected to keep every answer accurate, every workflow compliant, and every sensitive issue routed to the right person.
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wanywhere

Aux Time Explained: What It Is, How to Calculate It, and How to Reduce It

Jun 22, 2026 By wAnywhere In wAnywhere
Aux time is one of those metrics that every contact center tracks but relatively few manage with precision. The number sits in dashboards, gets flagged during reviews, and shows up in WFM reports. But without a clear picture of what is driving it, aux time stays a symptom rather than a signal. This guide covers the definition, the formula, the benchmarks, the causes, and the practical steps you can take to get it under control.
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atlassian

Three ways Atlassian's Learning Team uses AI, and one way they won't

Jun 22, 2026 By Julia Eddington In Atlassian
The best way to get value out of AI is to scale at the team level, but while 85% of workers use AI, only 29% have embedded it into team workflows. The Atlassian Learning Team is in that 29%, and the lessons they’ve learned are a model for teams of all types. They shared three ways teams can start becoming AI native today. The Atlassian Learning Team helps Atlassian app users build skills and confidence with free on-demand courses, dynamic live team training, and app adoption guides for teams.
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luware

Non-financial Misconduct: Can You Prove What Was Said under the FCA's 2026 COCON Rule?

Jun 22, 2026 By Dale Cross In Luware
From September 1st, 2026, bullying, harassment and violence between colleagues fall inside the FCA's Code of Conduct (COCON) for firms beyond banking. The new rule does not just ask you to hold a policy. It requires a defensible judgment about what happened, and that judgment rests on proof. This article explains what changes, who falls within scope, and why every decision the rule demands turns on a single question: Can you prove what was said?
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teamwork

14 agile project management tools compared by someone who's used them all

Jun 22, 2026 By The Teamwork.com team In Teamwork
Agile project management tools are software platforms that help teams plan, execute, and deliver work in short iterative cycles. They support sprint planning, Kanban boards, backlog management, and real-time progress tracking, giving teams the flexibility to adapt as priorities shift.
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teamwork

The best marketing project management software to run campaigns without the chaos

Jun 22, 2026 By Jenny Coppola In Teamwork
I've spent the better part of a decade managing marketing campaigns for agency clients, and here's what I know for sure: the tool you pick to manage that work matters more than most people think. Pick the wrong one and you're duct-taping spreadsheets to Slack threads. Pick the right one and your team actually ships work on time, on budget, and without the 11 p.m. "where's that deliverable?" panic.
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