Teams | Collaboration | Customer Service | Project Management

A free employee attendance policy template for businesses

Want to learn how to create an employee attendance policy? Many successful companies around the world have this one thing in common – all of them strive for excellent employee attendance. But what happens when your employees don’t turn up? Team processes can get disrupted, you might face a personnel crunch, and you could even end up missing deadlines.

11 remote employee monitoring tools to track your team

If your remote team is distributed around the world, how can you make sure they’re completing tasks efficiently—or even working at all? With a reliable remote employee monitoring platform, you can manage your team and track their activity during work hours without having to micromanage every project. So which app is the right choice for your team?

Veriato vs ActivTrak: A head-to-head comparison

Interested in an in-depth Veriato vs ActivTrak comparison? Productivity monitoring of a remote team can be quite a hassle. Fortunately, you can use employee monitoring software to track productivity with ease! This type of software is also known as ‘User Activity Monitoring’ (UAM) software. It’s a useful SaaS tool that monitors user behavior and computer activity, conducts insider threat detection, and ensures data loss prevention.

Harvest vs RescueTime: A 2023 comparison

Are you searching for a detailed Harvest vs RescueTime comparison? Tracking work hours is essential when it comes to optimizing productivity. Employee monitoring and time tracking software like Harvest and RescueTime helps you do that. Additionally, Harvest can help you with tasks like invoicing and timesheet management. On the other hand, RescueTime can help you spot unproductive activities and block out distractions. So which time tracking software is best for you?

ActivTrak vs Teramind: A detailed comparison

Want to know the difference between ActivTrak vs Teramind? If you’re looking for an effective way to track time and monitor what your team does on the job, these two employee tracking software options may have what you need. However, their features may seem quite similar, making it challenging to choose between them. But don’t worry; we’re here to help!

The hunt for BPO paradise: Why so many companies are outsourcing to Fiji

The outsourcing industry has come a long way in the past few decades, posting huge growth numbers year on year – even during the pandemic. But outsourcing remains a complex business and both BPOs and the clients that use them are always looking for an extra competitive edge. Traditionally, Asian countries like India, China, and the Philippines have been the go-to places for BPOs to locate themselves and for clients to choose.

10 crucial outsourcing metrics you should track today

Every company in the outsourcing sector needs a strategy to reduce costs, improve customer service, and boost performance. Fortunately, by establishing the right outsourcing metrics, your Business Process Outsourcing company can quickly boost employee productivity and set your company up for business success. In this article, we’ll cover 10 crucial outsourcing metrics and highlight three benefits of tracking them. Let’s dive in.

The BPO 4-day work week: A game changer for the outsourcing industry?

The concept of the 4-day work week has gained traction in recent years as companies worldwide seek to reduce workplace stress, boost employee satisfaction, and improve productivity. The UK has now embarked on a pilot trial involving over 3,300 employees from various industries to establish whether this radical new system works. The idea is that employees receive 100% of their pay for 80% of the time while delivering 100% of their expected output.

BPO vs KPO: 7 key differences + 6 common benefits

Business Process Outsourcing and Knowledge Process Outsourcing share many common benefits. But did you know the primary differences between BPO vs KPO? To start with, KPO is a targeted industry that focuses on the outsourcing of knowledge-based services while BPO is the general outsourcing of non-core activities to a third party service provider. KPO also differs quite a bit from BPO in terms of its services and complexity.

What is back office BPO? (pros, cons, popular services)

Back office functions like data management, payroll processing, HR administration, etc., play an essential role in a company’s scalability and productivity. But why do companies outsource back office BPO functions? Businesses often find it challenging to execute back office processes as it requires the latest technology, infrastructure, and qualified professionals. Outsourcing these processes gives companies a chance to improve their back office operation in a cost-effective way.