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Workativ

Integrate and Automate your favorite apps with Twilio using Workativ

Identity verification via OTP automation, simply put, is the automatic sending or triggering of OTP messages to individuals with no manual intervention. Process automation has become increasingly popular with brands as it allows them to save time by allowing employees to reset their passwords or unlock their accounts via OTP quickly. Additionally, they are making use of other types of SMS automations by using time or action-based drip messages that are triggered by specific criteria.

New features this October: Maximize your experience with Workativ Assistant

We’re always looking to improve our platform, and lately, we at Workativ have been quite busy. It’s that time of the month where we give you all the news and updates and new features that Workativ has added to enhance the capabilities of Workativ Assistant. Without further delay, take a look at some of the key new features we have released.

Integrate and Automate your favorite apps with Microsoft SharePoint using Workativ

Microsoft’s SharePoint is a robust business platform that offers improved collaboration, content management, search and business intelligence capabilities to organizations all over the world. Some of the leading companies are already leveraging these capabilities of SharePoint to increase their business productivity as well as efficiency. However, for many users SharePoint is somewhat difficult to navigate.

ServiceNow Chatbot with Workflow Automation

Enhance your ServiceNow experience with Slack or Microsoft Teams chatbot and workflow automation, from Workativ. For ServiceNow users and organizations using Slack or Microsoft Teams, Workativ enables you to deliver an AI-powered contextual chatbot with workflow automation, to enable 24/7 conversational self-service for your employee support. 

Integrate Microsoft Intune with ServiceNow and other apps using Workativ

Mobile devices: odds are, you can hardly remember what life was like without them. No matter where you are, you can reach out to anyone you know in a host of different ways. You can get information about anything you want when you want it. Bored? Entertainment is just a few taps away.

Workativ Assistant Webinar - Automate employee 'time off' requests workflow

Enable HR AI Self-Service: Let employees apply for leave requests using Intelligent HR Chatbot with process automations. In this live demo, we delve into how you can effectively use an intelligent HR Chatbot for employees to raise leave requests. Workativ provides out-of-the-box process automations that connect with several HRMS system to make this possible. What's more? Do it right from your Slack or Teams.

Workativ Assistant Webinar - Set up auto-resolution of 'password reset' requests

Workativ Assistant  is a cognitive workplace automation SaaS platform designed to transform the way companies provide IT support to employees. To reduce helpdesk and IT support costs, Workativ Assistant  helps companies purpose-build a Digital Virtual Assistant with out-of-the-box automation capabilities to help employees self resolve repetitive issues and service requests autonomously without the need to contact Helpdesk. 

Employee onboarding through workflow automation and AI chatbot - Webinar by Workativ

Provide an excellent onboarding experience for employees through workflow automations and AI chatbot from Workativ. Many businesses are being bogged down with manual work that can be handled through automation. Automation can help reduce the time and efforts on low-level tasks and repetitive tasks for HR Teams, IT Teams and Helpdesk Teams. By not automating, these teams ultimately waste a significant amount of time and therefore money.  

Automated OneLogin Just-In-Time User Provisioning through Workativ Assistant

Internal support teams receive an average of 492 tickets per month (Zendesk). 69% of internal support tickets are resolved in one touch (Zendesk). It takes an average of 24.2 hours to provide a first response to an internal support ticket (Zendesk). Given that 69% of internal support tickets are solved in a single communication, a first response time of 24 hours seems high. It suggests that internal help desk teams may be too busy to respond to queries quickly.

Zoho People Integration and Workflow Automation | Workativ

Statistics show 88% of HR teams consider employee engagement a strategic priority for their organization. Employee engagement is a workplace method designed to improve an employee’s outlook on the company and invest emotional interest in the organizational goals. If the right employee engagement methods are used, employees will be ready to push their limits and work towards the organizational goals, driven by a sense of personal interest in their work.