Teams | Collaboration | Customer Service | Project Management

Workativ

Automate your Jira Cloud processes and workflows with Workativ Assistant

How Jira integration with Workativ Assistant can speed up workplace support You might’ve heard the term “Jira” used by any of the members in your product team at your company irrespective of what role you’re in. To make it clear for you, Jira is actually a tool developed by the Australian Company, Atlassian. It is used for bug tracking, issue tracking, and project management.

Workativ Assistant Webinar - Best practices for designing a conversational chatbot

With conversational AI on the rise, Workativ Assistant is a PaaS that’ll help you get the competitive edge when it comes to both conversational AI and process automation. In this webinar, we go over best practices to follow before designing a conversation/dialog flow for a chatbot on Workativ Assistant.

Conversational AI: Focus on user experience

Conversational AI technology is going to be transformational as the possibilities seem to be growing with the spurt in the reach of digital devices, soon augmented with AI-enabled conversational interfaces. From fetching data to answering questions, conversational AI can mimic all that a human agent does but in quicker time, giving users immediate access to information or providing immediate responses.

8 Best IT Workflow Automation Practices to follow for Chatbots designed with Workativ Assistant

Previously, on the “Chatbot Best Practices for designing a Conversational Experience with Workativ Assistant” blog, we would’ve delved into the things to do before designing a dialog flow for a chatbot and how to set up the actual dialog using Workativ Assistant’s Dialog Designer and test it. In this blog, we’ll be looking into what all we should do before setting up an automated workflow using Workativ Assistant’s intuitive 3-Step Automation Designer.

Not yet using Zendesk with Workativ Assistant Chatbot? You're missing out a lot...

Ah yes. Zendesk. The name itself has some “Zen” to it. Zendesk lets a company maintain peaceful business operations — whether it’d be during workplace IT support or during customer service, one has to just create a Zendesk ticket and voila! Their issue would be solved in a jiffy. But what if I told you can make this process even more faster using Workativ Assistant? Yes you can. Want to know how?

Get over the Pandemic standstill: Leapfrog with Digital Assistants that enable business continuity during COVID-19

Ah, yes. “I’m working from home today.” Just thinking about saying this (before all the COVID drama started) makes one genuinely happy. While everyone’s at the office, you get to enjoy a day or two taking work-from-home — relaxing a bit, sipping a cup of coffee, as you work at your own pace, without anyone looking over your shoulder, listening to some music on your TV or smart speaker. But now, what you used to enjoy occasionally, has become your daily routine.

What's New in Workativ Assistant: 60+ automations!

Workativ released a bunch of new process automations this month. When we say a bunch, we’re talking about 60+ Automations that are brand new. Workativ Assistant now has a plethora of application integrations with pre-built downloadable IT & HR process automation workflows. If you haven’t been in the know, Workativ Assistant Automations Marketplace enables you to pick and use automations straightaway, to construct workflows to automate IT processes and HR processes.