Chances are, you have found yourself on this blog because you’re a Business Owner, a CIO, or an IT Manager, who’s looking toward digital transformation to stay relevant with changing times. Can’t blame you though. According to this survey, market pressures are the leading drivers of digital transformation as most efforts are spurred by growth opportunities (51%) and increased competitive pressure (41%).

Last month, we introduced features like Automation Error Handling, Automation Marketplace, Custom Authentication, and Action Versioning. We also made it easier for you to debug failed actions as well as added New Actions for various applications. This month is no exception. This March, in the newest version of Workativ Assistant, based on our consensus of most used IT help desk apps, we’ve added new applications and actions for them. Let’s check them out now.

A pandemic is identified as a rapidly spreading infectious disease that poses a global threat. The result? Decelerated economic growth and social chaos. The COVID-19 outbreak is taking the world by storm. On March 11th, 2020, the World Health Organization declared it as a pandemic due to more than 20,000 confirmed cases back then. The count has only surged now!

Your account is locked. Please use the link to reset your password. It happens one day or the other. Every IT professional has experienced it sometimes. An employee tries to access her corporate e-mail account or business portal. She must present a report in a meeting starting in a few minutes. But her account is locked. She enters and reenters the password several times, tries all the numbers, combinations, and special characters, but still, the account is inaccessible.