The ROI of Using Chatbot and Automation with Your IT Service Desk (Webinar)
Get your FREE app workplace automation Chatbot at https://assistant.workativ.com/authentication/u/direct-signup
00:00 to 00:56 Intro
00:57 to 2:06 Impact of recession on CXOs
2:07 to 4:29 Cost of the problem
4:30 to 5:27 ROI Estimation $
5:28 to 7:36 Chatbot ROI
7:37 to 8:59 Traditional vs Modern Service Desk
9:00. to 9:58 Workativ Overview
9:59. to 10:58. GoTo Case study
What is Workativ?
Workativ is a FREE no-code SaaS platform for companies to quickly build, automate, and deploy conversational AI chatbots with app workflow automation out-of-the-box in less than 60 mins. No coding is required. Workativ differentiates itself by focusing on employee IT & HR support for digital and hybrid workplace transformation.
Along with the chatbot, Workativ has a powerful app workflow automation engine and out-of-the-box automation marketplace with prebuilt bots and 600+ pre-built app workflows for the chatbot.
Workativ Assistant fully automates requests, e.g., onboarding new employees, creating and managing distribution lists, unlocking accounts, password resets, creating tickets, and more. Because of a fully automated solution, with an automation marketplace for workflows, the time on resolving issues and requests is drastically reduced to a few seconds, enabling more productivity for employees, HR, and IT Help Desk support teams.
App Workflow Builder
Create Multiple Bots
Multi-Step App Workflows
Bot Marketplace (Pre-built Bots & App workflows)
Bot training, testing, logs, performance dashboard
On-prem App Connector
Chat Channel Integration (e.g., Teams, Slack etc)
Live Agent Handover (e.g., Teams)
Bot fully customizable using No-Code.
70+ App Integrations